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Madeline Center
- Business Services
- Lynchburg, VA
About this business
Location details
18697 Forest Rd, Lynchburg, VA, 24502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I sought help at The Madeline Centre for mental health support, but it was one of the worst decisions I made. The therapists lacked empathy and seemed more focused on billing hours than actual recovery – sessions felt rushed and unhelpful, like they were just going through the motions to get paid. Confidentiality was a joke; my personal details were mishandled, and I felt exposed and violated. Management was disorganized and dismissive when I complained, leaving me more distressed than when I started. This place doesn’t care... read more
I came to The Madeline Centre seeking genuine support for my recovery, but it was a complete waste of time and emotionally damaging. The staff showed zero respect for confidentiality— they twisted my words in notes to make me look bad, ignoring HIPAA rules entirely. When I raised concerns to higher-ups, there was no kindness or resolution; I left every session more upset than before. It felt like they were just dragging out therapy to bill more, not actually interested in my progress. The whole operation seems disorganized a... read more
Amazing friendly and real life staff…. Accepts you where you come from but encourages growth and helps you better understand yourself and the WHY behind it all! Wish I’d found them sooner!
This is not a safe place to go for therapy. They do not respect confidentially, HIPAA law and protecting patients. After reviewing my notes they put half statements I said to make me look bad but left out the other half of that statement. I am highly upset and hurt about this even when speaking to higher ups I still did not receive any kind of human kindness or respect.
The turn is dire tly beside Subway, Black mailbox, you only see driveway, building is in the back kind of hidden.
Frequently asked questions about Madeline Center
How is Madeline Center rated?
Madeline Center has a 3.5 star rating with 15 reviews.
When is Madeline Center open?
Madeline Center is open now. It will close at 5:00 p.m.
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