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Made in Japan-made in America
- Auto Repair
- Sacramento, CA
About this business
Location details
1516 Howe Ave, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Job – my car started to act really funny out of nowhere, so I HAD to bring my car in at the last minute. They were great about it and were happy to help. The staff was very helpful and gave me a great estimate for how much my repairs would cost. They were done in no time and it even cost less than I thought it would.
quality car repair – My car has had a lot of recent issues, so I've had a few experiences with this shop. The manager who operates the front desk is very knowledgeable. He takes the time to explain things in a non-technical way and offer suggestions. He has better customer service skills then a lot of mechanics I've encountered. I have never been pushed into an unnecessary service. They take the time to test and verify before recommending a repair. I had a starter replaced from them a couple months ago, that ended up failing... read more
Restored faith in honest auto repair! – I was so impressed with my experience with Made in Japan-Made in America I felt obligated to tell everyone about this place. Victor and Gary treated my family like we had been taking our Grand Cherokee there for years. They kept me informed throughout the process and there was never any pressure to buy something the car didn't need. In the past we always went to the dealer before they closed. I didn't know what I was missing in customer service untill I met these guys. I have found a n... read more
Disappointed – After reading the other eleven reviews, I thought I brought my car to a reputable place. Upon entering the shop, the only person there at 7:45am was a woman pouring herself a cup of coffee. At first, I thought she was another customer, since she didn't say anything right away. Then she said she would be right with me, (didn't offer me any coffee which I thought was a bit strange since the coffee is right in front on the left side, implying it would be for the customers too!). After explaining my dilemma, she p... read more
Business response:
Thanks.Yes, our mgr has a "happy" personality.It's one of the halmarks MOST people enjoy."Too much" happiness, odd complaint.Parts pricing is relative to cost and overhead of running a shop not a parts store.Our parts have a 2 yr/ 24K mile warr and we use ASE Master techs.The dealer can't offer this.Yes, we do perform detailed inspections on our cars to help keep clients informed.It does take time (an added value and at no chg),we do it because it's the right thing to do.Of course, Sears said the trans fluid was OK, they are... read more
Glowing recommendation – "I am writing to provide a glowing report and recommendation for Made in Japan-Made in America. I can not say enough about the service that I received at this establishment. I was treated with utmost respect and dignity. The understanding and commitment to my well-being and the exact repair of my car was exceptional." -Andrea
WOW! – The service performed on my car was excellent. Very professional and respectful staff. I was really impressed when the technician, Aaron, personally called me a few days later just to say "thank you" and that "he appreciated that I allowed him to service my Honda". Wow, who does that anymore. It was a refreshing part of my day. It's nice to business with someone who appreciates me.
They succeeded where others had failed! – I found this shop on the Internet and liked the reviews. So I brought them my Jeep because it was running rough and the check engine light was on. 2 other shops could not figure it out, but charged me anyway to look at it. The technician at Made In America performed a diagnosis and found the problem with in 1 hour. By the end of the day it was fixed and I was back on the road. I would have saved a lot of money had I just gone there first.
Honesty does still exist! – They came highly recommended by 2 of my co-workers. So I thought that I would give them a try. I had some questionable issues with my last shop. They showed me that I did not need some of the repairs that the other shop said that I needed. The technician also let me see some of the things my car did need that the other shop had missed. I don't know much about what goes on under the hood, so it's hard to know who to trust. I'm so happy that I found someone trustworthy to work on my car. It was mone... read more
Business response:
Thanks for your review. It's always nice to see feedback from our clients. Good experiences like these help us to keep our focus on our clients.
I won't take my vehicles anywhere else. – I chose this shop because I asked around for recommendations. Made in Japan/America was getting highly recommended. The folks there really cared about my issues. They explained everything clearly and performed the work in a timely manner. I can see why they have been in business for so long. It's too bad more places don't share the same integrity.
Business response:
WE LOVE TO HEAR POSITIVE FEEDBACK FROM OUR CUSTOMERS. RETURN CUSTOMERS AND REFERRALS ARE WHAT WE STRIVE FOR.
Frequently asked questions about Made in Japan-made in America
How is Made in Japan-made in America rated?
Made in Japan-made in America has a 4.1 star rating with 31 reviews.
When is Made in Japan-made in America open?
Made in Japan-made in America is closed now. It will open at 7:30 a.m.
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