Mad City Windows & Baths

Royale Anne Hinds 

on Google

2 days ago

I was given a High initial estimate on window replacement. Then “Manager” was going to come by to see if they could lower the cost. Last minute cancelled two (2) in person appointments. I said I wasn’t going to make a third appt but the “manager” could call me to discuss. I never heard from a “manager”. The sales/marketing staff continued to call and text me months later after I told them NO! They want to set up an appointment for the “manager” to come to my house. Not wasting my time again! 

Mark Boucher 

on Google

4 days ago

They cancelled my initial appointment with one hour notice after asking me to be courteous and give them several hours notice of cancellation. After I was told both my self and my wife need to be at the appointment, I told 2 people that was not likely to happen and the appointment was still made , confirmed and rescheduled and confirmed again with the same arrangement that only I would be at the appointment ( most likely). When the representative showed up for the appointment he was unaware that only I would be attending and... read more

Alex Wachter 

on Google

a week ago

Bay window has never fit, no damage on our end. visits to make it fit have never worked, we were asked to deal with it despite sales person boasting about lifetime warranty. visible draft problem has extended 2 years and 4 return visits. management has changed over at least once in that time. they did not respond to my last warranty visit request, I have sent another and hope they just replace the window or take it out and return full cash value. update 6/1 mad city replied to my review and said to contact them. I did, they ... read more

Laura Winkle 

on Google

2 weeks ago

Professional, polite, great time management