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Macon Water Authority

2.3

About this business

The Macon Water Authority was formed in 1880 by an act of the Georgia General Assembly to serve as a public corporation. It provides municipal water and sewerage services for the city of Macon and Bibb County areas. Some of the departments of the Macon Water Authority are water distribution, sewerage conveyance, and laboratory and environmental compliance. In 2007, it was one of the six pilot communities to participate in a statewide educational program on outdoor water conservation. In 2009, the American Water Works Associa... read more

Location details

790 2nd St, Macon, GA, 31201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.3144 reviews
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Sam's profile image
Sam 
on Google
a month ago

Just moved back to Macon, needed to setup account for my house. Poor business model. Have to setup accounts over the phone? And then give your ss# over the phone. The wait times are ridiculous and this company has made it extremely hard to get service setup. Was also told I am not an authorized user after my wife setup the account?!? I hope whoever is responsible for this poor excuse of a company sees this. I’ll be figuring out who I need to vote out and vote in to make sure someone cleans up this mess. Macon deserves better... read more

Deänna Thomas's profile image
Deänna Thomas 
on Google
a month ago

How is it that friends in Atlanta with larger houses pay less than I do by $10? Don't get me started on the ridiculous late fees. 

Quierra Davis's profile image
Quierra Davis 
on Google
2 months ago

Definitely FRAUD going on.. No way a bill can triple and be consistently the exact same amount month after month 

Jessica George's profile image
Jessica George 
on Google
2 months ago

My water was turned off for 10 dollars!! I made a payment arrangement and paid it before it was due. They added a late fee of 10 dollars that I thought was already in the full agreement. Online I paid exactly what it was said due. They turned my water off saying online does not update the late fee. I can't see the agreement online!! How????? If they can bill me they can't add the late fee online so when I pay the agreement the balance full balance should be there!! I was told they don't update the agreement online with the l... read more

Cat's profile image
Cat 
on Google
2 months ago

Be aware. Macon Georgia water & sewerage is higher than cable. 

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Frequently asked questions about Macon Water Authority

How is Macon Water Authority rated?

Macon Water Authority has a 2.3 star rating with 144 reviews. 

When is Macon Water Authority open?

Macon Water Authority is closed now. It will open on Monday at 9:00 a.m. 

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