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Maclay Real Estate LLC

4.5

About this business

This business offers property management and real estate brokerage services. 

Location details

3800 S Alma School Rd ste 118, Chandler, AZ, 85248, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5335 reviews
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Lance N's profile image
Lance N 
a month ago

Do not use this firm for rental management!The do not monitor their **ntractors that are used to service your property to see if they are doing the jobs properly. You never receive follow up emails with receipts from **ntractors with the work performed or who was assigned to the job. If you dont choose to have **ntractors that you trust placed onto your ac**unt as preferred vendors they will use their **ntractors who will price ***** you as much as 10 times the actual **st of the ********** have to **nstantly follow up with ... read more

Business response:

thank you for taking the time to share your concerns with us. Though its never easy hearing weve disappointed one of our customers, we appreciate you taking the time to share where we fell short, so we can improve going forward. In your situation a few Cypress trees died in the backyard of your rental due to the extreme heat and lack of rain. This is really unfortunate but something that most of us in the valley can relate to. We are happy to schedule a time to discuss this further with you. 

Jason L.'s profile image
Jason L. 
5 years ago

We rented from MacLay for 6 months. Before we moved in were told the yard would be cleaned up and freshly maintained. It wasn't so I paid a landscaper $150 to clean up an overgrown backyard. The house was in decent shape but wasn't perfect. When we moved out we left it in the same condition it was in when we moved in except it was cleaner and the landscaping was perfect. We have videos of the housekeepers pulling the nastiest hairballs from the master shower and master bath. We never even used the master bath. They proceeded... read more

Business response:

Our Fiduciary duty is to the landlord... and not the tenant. So, it isn't a conflict of interest when we go to bat for the landlord! If a tenant leaves a house dirty or puts their hand-prints all over the walls -we will take care of the landlords property and have the house painted (and in this case the tenant gets to pay to cost). We do the hard job of confronting the tenants - even when they yell and scream at us. That's why we are the most recommended property management company in town! If you are a landlord and you are ... read more

Frequently asked questions about Maclay Real Estate LLC

How is Maclay Real Estate LLC rated?

Maclay Real Estate LLC has a 4.5 star rating with 335 reviews. 

When is Maclay Real Estate LLC open?

Maclay Real Estate LLC is closed now. It will open on Monday at 9:00 a.m. 

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