MacKenzie Heating & Cooling

Joy E. 

on Citysearch

10 years ago

Highly recommend! 

Matthew M. 

on Citysearch

11 years ago

MacKenzie is a LIFESAVER!!! We recently woke up with no hot water and a puddle in our bedroom where it had (as they say) "let go". I called MacKenzie at 7:30AM & I had a new water heater installed SAME DAY!!!! Kudos to MacKenzie on a job well done (& a hot shower) 

L S. 

on Citysearch

11 years ago

MacKenzie installed our Burnham gas boiler in 2006 and we’ve been a member of their annual “maintenance” program since. Our problems began in 2010 when one of the connections developed a leak due to rotted fittings. We were surprised that such a new boiler would develop a leak, but it was repaired and largely forgotten. In 2013 a low water switch was replaced, and now, in 2014, there is both a new leak, in a different location, and failure of the replacement low water switch (fortunately still under warranty from 2013). In a... read more

mike z. 

on Citysearch

11 years ago

Well not sure where to start but I will try to keep it short. Mackenzie heating and cooling Seabrook NH had been servicing my gas boiler for the last 10-12 years. Not anymore!!!! Really started to go downhill 3 years ago when they took great advantage of us and really gouged us on the labor cost to replace my boiler that Buderus supplied as no charge warrantee replacement. The techs had been pretty sharp and cordial; fortunately never saw much of them except at yearly service. In the last two years, it went downhill. Last ye... read more

karenbres 

on Citysearch

13 years ago

Get ready with a lot of $$$$$ – After spending thousands of dollars with MacKenzie over the last 5 years, we have finally realized all they care about is selling and more selling. They don't really care about the customer part of customer service. Service to them means selling more time and more parts and more equipment.