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MacHeadQuarters
- Computers
- Saint Louis, MO
About this business
Location details
7120 Manchester Ave, Saint Louis, MO, 63143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought a new MAC on "sale". Saved $100. After sale absolutely not a care at all. No customer service. Before sale attentive, informative. After sale nothing. Also, sold me a piece of equipment that the Apple store does not sell anymore because outdated. Never told us there was a newer and better version. Disappointment
Great Service – Seems that companies are neglecting service to their customers, but not Mac HQ. They are super. Have had a couple of issues with our computers and every time, the problems were solved. They do not try to up sell which is a great thing. Keep up the good work and great customer service.
Good service at Mac HQ – I'll give Mac HQ credit -- when I complained about an excessive service charge, they contacted me and offered to correct the situation. On my next visit, they gave me 10 percent off my purchase. The little things add up. — Brian Jarvis
Service with a 100% No-Risk Guarantee – This is a message from the owner of MacHeadQuarters. I have read some excellent reviews of MacHQ here and a couple of not so good ones. (all by anonymous reviewers). I, personally, want to make a promise to the Saint Louis area. You will never walk away unhappy when you have your Macintosh serviced at MacHeadQuarters. MacHQ not only wants you to be satisfied, but absolutely delighted with everything you have done on your Mac. This means: If you are not happy with any service provided, ... read more
Love This Place – I love this store. I parked about 20 feet from the door, walked in, (heard a Mac start up when I opened the door, very cool) and left my Mac for service. I didn't have to see a "genius" who doesn't know much about G5s and referred me to this store because of his lack of knowledge. I'm glad the Apple Store at West County sent me here. I will return. They have used stuff, new stuff, they do service (Apple Authorized) and they are so down to Earth and friendly! I love this place and highly recommend it!
Don't get slimed ! – I had one of the macbook pros with the bad nvidia controller that apple will replace within 3 yrs of purchase. I called machq, told them I wanted my mbp fixed and then trade it in for a new 17" mbp. The guy said no problem, they had the mbp I wanted in stock, and they would give me $900-$1100 for mine, depending on its condition. I went right up there, and found out there were NO 17" mbps to be found. They explained that "in stock" meant in stock at a warehouse in Texas. Then I found out that the $900-$1... read more
OH YEAH, DEALER COST BABY! – A friend recommended this place to me. I had never heard of them but I'm so glad I know about them now! I went here to buy a new MacBook and they just happened to be having a SALE! Yes, a SALE on a new Mac! Macs NEVER go on sale so I was totally excited! I saved money on my new machine and they bought my old one. Very friendly, very product savvy, very cool. And, no mall to hassle with. Check this place out, they ROCK!
mac headquarters – Wow in reading the last review i was suprised. I own a hair salon, and am switching computers to mac.. The guys at the sales desk were able to answer all of my Questions and did so with great acuity. All were very professional, and with any return calls did so quickly and professionally. I did purchase a used imac at a great price, in fact the salesman had to call his manager about the price..and yes they worked with me on that. It went quickly and painlessly. i'm wondering if the last reviewer had just ha... read more
Stay Away from MacHQ – I really wanted to like this place. They sell used and new Macs. But the customer service and attitude give the feeling that this store is more of a clubhouse than a business. I went there during the Education Tax Rebate weekend Missouri has. My goal was to find a good, inexpensive used Mac for my daughter. The used selection was poor, and prices were way above what you'd expect. I looked at an iMac G5 priced at $800.00 The sales clerk quoted the price said it had "one gig of RAM and a 250 gig hard dri... read more
Frequently asked questions about MacHeadQuarters
How is MacHeadQuarters rated?
MacHeadQuarters has a 4.4 star rating with 463 reviews.
When is MacHeadQuarters open?
MacHeadQuarters is closed now. It will open tomorrow at 9:00 a.m.
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