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Macarthur Urology
- Healthcare
- Campbelltown, NSW
About this business
Location details
4 Hyde Parade, Campbelltown, NSW, 2560, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Macarthur Urology, I have seen so many talk about rude customer service and Dr's giving the wrong treatment and diagnosis. I was wondering: 1. Why do rude staff work here. (Do the doctors not know how rude their staff are?) 2. Should the doctors be investigated?
Dr Hagigi. Wrong diagnosis and treatment. His testing also put me in hospital. I went elsewhere and within 2 months was fixed. No surgery needed. I has been 2 years and i never felt better. This business is just after money and using very outdated practices.
Rude customer service
I called today and spoke to a person name Jodie. She appears to be rush and not patient what i was saying. At the end of the call, i asked if i can get a confirmation as a text message or not? She replied abruptly and said”we dont send text message” and hung up the phone. I could hear that she hung up phone so harsh as if she appeared to be frustrated. Not a welcoming service over the phone. There is an opportunity to improve your customer service experience.
Frequently asked questions about Macarthur Urology
How is Macarthur Urology rated?
Macarthur Urology has a 2.6 star rating with 19 reviews.
When is Macarthur Urology open?
Macarthur Urology is closed now. It will open at 9:00 a.m.
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