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Macarthur Honda
- Narellan, NSW
About this business
Location details
12 Yarmouth Place, Narellan, NSW, 2567, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I am extremely disappointed with the service I received at MacArthur Honda. I visited them to replace my driver-side door mirror, and before going in, I placed the order over the phone with Leone from the service department. She asked for my VIN number and registration details, which I provided accurately by email. Based on that information, she ordered the part and later asked me to come in for installation. On the day of the appointment, I handed over my car and waited nearly four hours. After all that time, Leone finally ... read more
Leonie, From the first day we brought our Honda Civic to your dealership the service that you provide to us is phenomenal. You have gone above and beyond in providing the very best customer service and understanding our situation with the electric park brake switch. When you called today say that you located a new switch from another dealer in Queensland that made my day. The dealership must be very honoured to have an excellent employee like yourself. That is why I give your 5 Stars and more than that we appreciate e... read more
Yesterday was my first time getting my car serviced at Macarthur Honda. It was a standard 2 year service with no repairs being required. The check in was easy. Getting the loan car was easy. I dropped off my car just after 8AM and my car was ready for pickup by 2 PM. One odd thing, I received a call from Maryland Honda for an upsell. I was confused why I was getting a call from them when I left my car at Macarthur Honda. The lady on the phone also mentioned the incorrect car model initially which added to the confusion. Of ... read more
I would never deal with these people after watching to condition of new cars being delivered forging signatures to say car was ready amd you are happy with it when it isn't ready and owners where happy with is disgusting. Dirty inside and out. And the fact they dont call back to resolve this stay far away from this dealership
Extremely disappointed with the ongoing lack of follow-through and professionalism. I was repeatedly advised that my fuel filter would be replaced, yet it has now been overdue for more than three services, with the same explanation each time — no stock available. I also requested a gearbox and transmission flush and service, only to be told again that stock was unavailable. This pattern raises serious concerns about planning, communication, and execution. As a result, I have little confidence that the full service inspecti... read more
Frequently asked questions about Macarthur Honda
How is Macarthur Honda rated?
Macarthur Honda has a 4.1 star rating with 230 reviews.
When is Macarthur Honda open?
Macarthur Honda is open now. It will close at 5:30 p.m.
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