Maaco Collision Repair & Auto Painting

Jen M. 

on Yellow Pages

9 years ago

NOTHING'S CHANGED - STILL TERRIBLE! Can you give negative stars?? Their website says a paint job (no bodywork) takes 2-3 days. Try 29! And based on our experience: they'll probably have to repaint your car because they can't get the color right, they'll lie to you about when/if the car has been painted, they'll get over-spray all over places you don't want paint to be, they'll return your car filthy and with quite a bit less gasoline in your tank, the paint job will have runs and bubbles, polishing compound will still be all... read more

Jen M. 

on Yellow Pages

9 years ago

Can you give negative stars?? My car has been held hostage for 29 days. A simple color change, no body work, and website says 2-3 days. Seriously?? I've asked to speak with franchise owner, I've repeatedly called Corporate, and now I've just been plain old lied to by the local store. I've paid $2229 and change and have nothing to show for it but BS and grief. 

xoxogossipgirl 

on Yellow Pages

11 years ago

They recently let go of Mike, and I heard thru the grapevine that they were revamping their attitude. I went in to get an estimate and the ladies at the front desk were phenomenal. They were sweet and funny (they even told me they loved my blouse and discussed my hair). I am very pleased to see them taking steps in the right direction to improve the facility. I think they are on the right track! 

rrresident 

on Yellow Pages

13 years ago

Go somewhere else for your paint and body needs. Here is my review of the Round Rock Maaco: Mike Bonham, the manager, and Bruce Kelly, the owner, demonstrated very poor customer service values and integrity. They refused to accept any responsibility when their shop put out obviously poor quality work. They blamed everyone and everything else (the paint, the weather, etc.) for paint damage done in their shop before it was clear coated. This was damage that would have certainly been obvious and probably fixable at the time it ... read more

maldfeser 

on Yellow Pages

13 years ago

Over the phone I was told, by Mike, that it would be $500 to paint our brand-new enclosed white trailer, yellow; but to bring it in so they could take a look at it. When I brought it in I was told it would be $800. I asked to speak with the decision maker/the owner, Bruce, to verify this and to find out why the $300 different. Bruce told me they have a lot of business right now. I went to another location, Maaco on N Lamar - they charged me $465 to do the job. Do not, repeating, DO NOT give any cent of your hard earned money... read more

grandmommy 

on Yellow Pages

13 years ago

DON'T EVEN THINK ABOUT IT! THEY'RE A RIP OFF! They don't even deserve one star! Their manager, Mike, gave us a ball park price of $500 to get our new Magnum trailer painted. When we took it in, Bruce, the owner, told us, -It'll be $800. Business is good now so we're not hurting.- Mike walked in and even said, -Yeah, I told them around $500.- Did that matter? Absolutely not! In other words, Bruce seems to NOT want our business! Our non profit delivers water and food to the homeless, which is what the trailer is to be used for... read more