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Maaco Auto Body Shop & Painting
- Body Shops
- North Brunswick Township, NJ
About this business
Location details
1515 Livingston Ave, North Brunswick Township, NJ, 08902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Business response:
We do not take your concerns lightly, Jacob. You should always expect exemplary work and professionalism from Maaco. We are escalating your review internally and would like to connect with you directly. Please reach out to us at customerservicemaaco@maaco.com or 1-800-523-1180. Thank you.
They can improve by doing the work that they promised, and I paid for, right the first time. Secondly they can fix the issue rather than trying to sidestep accountability and avoiding fixing work that wasn't done
Business response:
We know how important it is to get everything right the first time, Billy. We're disappointed to hear about your experience and would like to find out where we fell short. Please reach out to us at customerservicemaaco@maaco.com or by visiting www.maaco.com/about/customer-service/. Thank you.
Business response:
This is not the experience you should expect at any Maaco, Johnnie. You should continue to expect a high level of service from everyone on our team. The safety of our customers and team members is always our first priority, and we are taking steps to protect the health and well-being of our team and customers. We are escalating your feedback internally for further review. If you have any other comments, please reach out to us at customerservicemaaco@maaco.com.
RecommendedOutstanding customer service without an appointment quickly took care of my problem thanks miss C Ed hohnston
Business response:
Thanks for the review, Edwin! We're glad you had a seamless experience with us. If you ever need work done or some car expertise, you know where to find us!
Amazing service! Fast & friendly
Business response:
Fast and friendly! That's what we're about! Thank you for the review, Megan. If you ever need our services again, we'll be happy to see you.
This place has had my car for almost 6 weeks. They cannot figure out how to fix it so they just keep telling us they don’t know what to do. They will NOT let us take the car to someone else to get it fixed if we don’t pay over $2,000 in parts that they used to try to fix it! The manager has screamed at my husband and hung up numerous times. They won’t give me my car and they won’t give us any estimate when they’ll be “done fixing it” because they don’t know what’s wrong!!! I’m Beyond frustrated. This has been going on too lo... read more
Took a vehicle in to have some touch up work done that they had painted a few years back and it comes back a different color and was told that the whole pickup would have to be repainted to correct the issue. Highly dissatisfied.
Business response:
We're sorry to hear you were unsatisfied with the work on your vehicle, Caleb. Our goal is for every customer to drive off thrilled with the great work that we do. We'd like to look into this and see what went wrong. You can reach out to us at customerservicemaaco@maaco.com or by visiting www.maaco.com/about/customer-service/. Thank you.
Do Not Recommend! My friends came here and left with more damage than they came in with.
Possibly the worst staff and management I have ever experienced at any establishment. We came in with a $1,200 estimate to get our bumper fixed and are leaving with $2,500 worth of damage and paint spray all over the trunk, tail lights, and wheel wells. They ordered the wrong part twice, didn't communicate to us when the vehicle was completed, and are now refusing to agree to fix the damage they have done. They do not return calls and treat you like trash when you want your vehicle fixed. Bill is a joke of an owner and admit... read more
Frequently asked questions about Maaco Auto Body Shop & Painting
How is Maaco Auto Body Shop & Painting rated?
Maaco Auto Body Shop & Painting has a 4.6 star rating with 426 reviews.
When is Maaco Auto Body Shop & Painting open?
Maaco Auto Body Shop & Painting is open now. It will close at 5:30 p.m.
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