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M Italian
- Italian
- Chagrin Falls, OH
About this business
Location details
22 W Orange St, Chagrin Falls, OH, 44022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice happy hour, mediocre house brand IPA , they should have a better selection of craft beers. We left when they let children sit at the bar "their discretion" if I wanted to share a conversation over a happy meal I would have went to McDonalds. We left and won't be back.
Business response:
Joe, I thank you for taking the time to write a review, guest feedback is very valuable to us. However, I am disheartened that you were unsatisfied with your most recent visit. As a company we try to accommodate everyone that walks into our restaurant so we try to offer all options for great service, especially when we are on a wait in the dining room. Bar turns into that option for families who are looking to dine with no wait. Although I cant change the past I would love to change the future, and have you back in here as m... read more
Business response:
Tambra Ann Kelly, Thank you so much for taking the time to send us a 5 star rating of your most recent visit. We truly appreciate our guests let us know how were doing. Hopefully see you in again soon. Sincerely, Nicole Balogh Manager M Italian
I have been to many Italian restaurants and M-Italian was excellent. Atmosphere was nice. Prices where inline with other restaurants of this kind. Started off with the wedding soup. Very good and not salty. Lots of meatballs. Wife had lasagna and I had the pasta Bolognese. Very tasty and again, not salty like most places. We will definitely be returning to try other dishes. Do yourself a favor and visit. Well worth your time and money.
Very nice going for happy hour will be back this Friday .. our server Kayla was the sweetest person
Fantastic atmosphere, food and staff. We were seated by the wood burning pizza oven. Louis was entertaining and very friendly as he constantly made pizzas. We will be back.
Business response:
Kristine, Thank you so much for the 5 star review, we truly appreciate the positive feedback. I shared your review with Louis and he is very appreciative of your kind words. We look forward to seeing you again at M Italian very soon. Nicole Balogh
Good food, but much too noisy. Waiter could have come back to see if we wanted more drinks or dessert.
Business response:
Jeanne, We appreciate the feedback on your most recent experience, I apologize that it wasn’t a 5 star worthy experience. I have addressed your issues in regards to service to our hourly and management staff, so we can ensure this does not happen again. Hopefully, you will be back in soon and we can find a quieter spot for you in the restaurant. Please make note to ask for myself or one of the other managers when you stop back in. With much appreciation, Nicole Balogh Manager M Italian
Business response:
Besty, We truly appreciate your 5 star review, we are pleased that you enjoyed your most recent experience at M Italian. We can not wait till you dine with us again. Nicole Balogh Manager M Italian
Business response:
Joan Gatzke, thank you so much for the 5-Star rating. We appreciate it when our guests take the time to let us know how we doing. Thank you!
M Italian, food good flavor, but cold, service awful!
Business response:
Katie, Thank you for your comments concerning your recent visit with M Italian. We appreciate it when our guests take the time to let us know how we are doing. I am sorry to hear that your service did not meet your or our expectations. Please accept our apologies. Please ask for me or any of our management team next time you visit, so we can thank you in person for your feedback and provide you with the service you deserve. Thank you again, Bob Archer, Manager
Frequently asked questions about M Italian
How is M Italian rated?
M Italian has a 4.5 star rating with 2,410 reviews.
When is M Italian open?
M Italian is closed now. It will open on Monday at 9:00 a.m.
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