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Luxe Care
- Healthcare
- Kew, VIC
About this business
Luxe Care provides care to older people living in the greater Melbourne area of Victoria, Australia.
Location details
236 High St, Kew, VIC, 3101, Australia
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We had a terrible time with Luxe Care. There’s NOTHING lux about this organisation. Shop around and do not use this company.
Having been in hospital for 4 weeks with fractures to my foot and ankle, upon discharge contacted Luxe Care and arranged to have a Carer at my home Monday, Wednesday and Friday to assist me. I was absolutely delighted with the the wonderful things the Carer was able to do for me. She has transformed my life!!
Like the previous reviewer, my experiences with Luxe Care were also extremely disappointing although in a different context - I applied for an advertised position with Luxe Care and then went through what appeared to be a sham interview process. I provided written feedback to their Operations Manager and never received a response. All I received was a phone call where they seemed more concerned about their staff, then the experience I had with them. I notice other reviewers have provided feedback which was very similar to mi... read more
Our experience with LUXE Care was deeply disappointing. At a time when our family was emotionally vulnerable, we were sold a premium, comprehensive service—everything sounded exceptional. However, once the first shift started, it quickly became clear that the reality didn’t match the glossy brochure or the promises given. While most of the carers were kind and helped out around the home, the problems with the overall company were hard to ignore. LUXE Care frequently sent carers for shifts that weren’t needed, and there was o... read more
Frequently asked questions about Luxe Care
How is Luxe Care rated?
Luxe Care has a 3.6 star rating with 41 reviews.
When is Luxe Care open?
Luxe Care is open now. It is open 24/7.
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