Lux Nails

Raylene Dsouza 

on Google

5 days ago

It was an unpleasant experience. My nail technician was Anna or Anne. I went to get the dip + French nail done and I took a pic with me. She brought out the colors that she thought matched the pic. I tried to explain what kind of a base I wanted and it was not what she was suggesting. She got visibly irritated, told me I should know what I want when I was trying to explain to her what I wanted. I requested her to do a sample on one nail so I could see the result on my finger, she responded by saying “obviously I am not going... read more

Sumathi Narayanan 

on Google

3 weeks ago

I had a 4:30 appointment and arrived early at 4:20 to check in. There was no proper respect or acknowledgment at check-in, and no one assigned me a technician for 15 minutes. Then the front desk person came over and told me it would be another 10–15 minutes. This shows a clear lack of respect for customers’ time and appointments. Very unprofessional and disappointing experience. 

michele leigh 

on Google

a month ago

Short staffed and rushed to do nails. Got gel done on a Thursday and by Sunday nails were chipping. Found a new place to go 

Elise Estes 

on Google

a month ago

I have been a loyal customer for 5 years at Lux Nails. This past year, every single time I have come for my dip nail appointment, I have had to wait 15-25 minutes to start my appointment. I always schedule in advance online. They are always understaffed or overbooked. The quality of the dip manicure is excellent, but the customer service leaves a lot to be desired. Expect to wait for at least 15 minutes with an appointment.