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Lux Nails

3.9

About this business

Location details

903 S Water St Ste 300, Burnet, TX, 78611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.979 reviews
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Marie Whitaker's profile image
Marie Whitaker 
a month ago

No no no. Health and sanitation concerns. I walked in to see if they had time for a pedicure. The lady said I was next in line. I watched older male tech finish up and start to fill the same bowl for me without sanitizing it, so I asked if could wash it out or cover it with a plastic liner. He snapped at me saying he did clean it and I was wrong and rude to mention it. I told him I changed my mind and quickly gathered my things to leave. He chased after me calling me a liar and other things I won't repeat. I was terribly sha... read more

Mick Morse's profile image
Mick Morse 
a month ago

BEWARE the butcher! Ladies, if you enjoy being shocked by gross negligence, then by all means—ask for Johnny. Turns out, he owns the place. How sad. I'll be contacting the city and numerous other government entities about his ongoing harassment, as he taken to online bullying now. Perhaps someone with a legal background can explain to this character that it is illegal in Texas to post a video of a customer online without their permission, especially if it is done with the intent to harass, threaten, or invade their privacy. ... read more

Anne Hudson's profile image
Anne Hudson 
a month ago

Great job on my nails and pedicure. Thanks Lux 

Mick Morse's profile image
Mick Morse 
2 months ago

It’s a NO for me. Ladies, if you enjoy being talked over, dismissed, and highly disappointed, then by all means—ask for Johnny. He somehow managed to turn simple feedback into a hostile, defensive spectacle that was wildly unnecessary. No solutions were offered. No empathy given. No accountability taken. Charming, right? As for the work itself, if “pedicure atrocities” were an Olympic sport, Johnny would be on the podium holding gold. Interestingly, after they read my poor review, they posted a video snippet (with no sound, ... read more

Michael Morse's profile image
Michael Morse 
2 months ago

The worst I've ever seen. Warning. Johnny is a bully to women. He's easy to spot. Just look for the guy reclining in the corner salon chair, with his shoes off, scrolling his phone totally unbothered by the concept of customer service or good manners. 

Frequently asked questions about Lux Nails

How is Lux Nails rated?

Lux Nails has a 3.9 star rating with 79 reviews. 

When is Lux Nails open?

Lux Nails is open now. It will close at 6:00 p.m.  

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