This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Luther Burnsville Hyundai
- Car Dealers
- Burnsville, MN
About this business
Welcome to Luther Burnsville Hyundai. Our team of highly qualified sales associates is here to make your Hyundai experience an enjoyable one. We are committed to providing you with the highest level of customer service. Whether you're shopping for your first vehicle or looking to upgrade to one with more space for your kids and their sports gear, we can help you find the perfect Hyundai for your life. Check out our hours of operations and get directions so you can come take a look around our showroom. We're located on Buck H... read more
Location details
14700 Buck Hill Rd, Burnsville, MN, 55306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Sales dept: 5 stars Service dept: 1 star On 12/Dec/24: I purchased a 2015 Jeep Grand Cherokee Limited from the used car section. I also purchased the “extended warranty”. Less than a month later it began to have an overheating issue. I figured it might simply be a stuck thermostat. I dropped the car off for service on 01/Jan/25 & they gave me a “loaner”. Having not heard anything by 6/Jan/25 I called the service department, no one answered so I left a message, no one called back. The next day I went to the dealer to find out... read more
Found on AutoTrader. Made arrangements to purchase the vehicle the following day. Asked several times, do I need to put $ down to reserve the vehicle? Sent pic of my drivers license. We arranged the time I would buy the vehicle. Asked AGAIN if I need to put $$ down to hold the vehicle. 4 hours later, receive a text saying they just sold it. Why would you sell it when I asked to pay to hold it? Their response, "Well that would not have mattered anyway. My manager does not like to reserve cars for out of state deals until the ... read more
Business response:
Burnsville Hyundai does not take deposits to "hold" used vehicles that have never been physically seen by the customer. That is exactly why we did not did take the deposit even after the customer offered multiple times. The vehicle sold before he was able to make it to the dealership. We contacted the customer immediately after the vehicle was no longer available and even offered another similar vehicle at a heavily discounted price to make up for the disappointment.
Drove 1 hour to look at a new Hyundai Tucson that I was told was in stock. After test driving the vehicle and deciding that I wanted it. I was told that they are not honoring the price that is listed on their website and when I asked why was this not up dated to your new price on your website. I was told that the website has been down all morning and could not be updated. ITS BEEN LISTED ON YOUR SITE (IN TRANSET) FOR 2 WEEKS AT THAT ORIGNAL PRICE. ALSO THE WEBSITE HAS RECENTANTLY BEEN UDATED "THAT DAY" TO "IN STOCK" AT THE O... read more
Business response:
Unfortunately, the website listed an incorrect price for the selected vehicle. This does at times happen and we do have a disclaimer advising any customer to first please call and confirm availability and pricing before coming to the dealership. On this particular day, we were aware of the errors however, our website provider was down and not able to fix the issue until later in the day. We explained the issue with the guest and were willing to work with him, but he was very upset and not willing to except anything other tha... read more
Frequently asked questions about Luther Burnsville Hyundai
How is Luther Burnsville Hyundai rated?
Luther Burnsville Hyundai has a 4.6 star rating with 1,441 reviews.
When is Luther Burnsville Hyundai open?
Luther Burnsville Hyundai is closed now. It will open tomorrow at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com