This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lumber Liquidators
- Flooring
- Eugene, OR
About this business
Location details
4095 W 11th Ave, Eugene, OR, 97402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I bought enough Duravana flooring for an 1800 sqft home. I ordered it in late 2023. When I went to pick up the palets of floring, some ldlot drov the forks of th eforklift right through the center of both pallets. he lady told me to use what I could and bring the BOXES of damaged flooring back for exchange. Well, I tried bit 1). they did their 5 year LLC change because they were broke and from the words of someone at corp office, they had too many lawsuits going on. So, I called the Eugene store, and they stated that the flo... read more
We were choosing between two patterns. The associate had a sample of each in each hand. He ordered the wrong one. It wasn't caught until we had several boards placed. He convinced us not to order a box extra because of restocking fee. We were short. Had to wait another 2 wks to finish. Went to get it (note we are 50 miles from store) only to find out it wasn't ordered because of needing an electronic signature we were never asked to sign. Now we wait another 2 wks. We haven't had our washer and dryer hooked up for a month no... read more
Do not, I repeat do not use this company. These people are ridiculously unprofessional and unorganized. They don’t know what stock they have on hand, they made me load my entire order by hand because their forklift was broken, and their employees were not willing to help. Takes them hours just to generate a bill, and everything is basically a mess. Everything about this place is a dumpster fire. Not sure if every branch is the same, but the Eugene branch is worthless and wasted hours of my time.
Our order was supposed to arrive over two weeks ago, and it is still not at this Eugene location. Evidently they've had a fork truck problem at the Eugene store, making unloading impossible. That's understandable. Things break. But this is a large chain. Solve the issue. Rent a fork truck. Figure something out. Fulfill your commitment to your customers. That issue is one thing, but when you call this store to ask about your order, the representatives are rude. Additionally, even though your order has not arrived, you'll stil... read more
Frequently asked questions about Lumber Liquidators
How is Lumber Liquidators rated?
Lumber Liquidators has a 4.1 star rating with 118 reviews.
When is Lumber Liquidators open?
Lumber Liquidators is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com