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Lucky Strike Lofts
- Apartments
- Richmond, VA
About this business
Location details
2600 E Cary St, Richmond, VA, 23223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
My hot water heater and central heating system went out over the weekend. They promptly fixed both issues. They kept me well informed about the timeline for each repair. Additionally, they offered me and my family an empty apartment to use the hot water until my hot water heater was fixed. They even provided me with a heater to keep my family warm during the repair.
Mold issues. Poor management. Unreliable staff. My wife was given the wrong parking pass by the office, and her car was towed even though she parked in the correct lot. This nearly caused her to miss an important doctor’s appointment, forcing her to take an Uber, an expense they initially refused to reimburse. To make things worse, the staff wrote down the wrong address for the tow yard. We went to the location they provided only to be told the car was somewhere else. When we returned, the office claimed my wife “misheard,” ... read more
EDIT A MONTH LATER: none of my concerns have been addressed yet, the elevator will now trap you inside randomly and the flashing light is still not fixed. the elevator is broken (again) so I used the stairs, in the stairs there is a flashing light. I have epilepsy and had a seizure in the stairway today. when we talked to the office they were very dismissive and we even saw them giggling once we got out of earshot. this is not the first time someone with seizures has had issues in this apartment complex.
Lawrence did a great and efficient job resolving my plumbing issues and getting my water heater replaced! Similarly, Natalie has done a great job communicating the dates and times of scheduled maintenance while I got numerous repairs done. The complex is pretty old and frequently requires maintenance due to leaks that pop up. It can be difficult and frustrating initially getting in touch with maintenance and getting the repairs scheduled, but once the maintenance team arrives, they've always done an excellent job with the re... read more
Thank you for taking care of my maintenance issues in a timely manner. The maintenance man (Lawrence) was very professional and efficient.
Frequently asked questions about Lucky Strike Lofts
How is Lucky Strike Lofts rated?
Lucky Strike Lofts has a 2.5 star rating with 309 reviews.
When is Lucky Strike Lofts open?
Lucky Strike Lofts is open now. It will close at 6:00 p.m.
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