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Lubeck Public Services District
- Water Purification Services
- Washington, WV
About this business
Location details
301 OX JOHNSON LANE, Washington, WV, 26181, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The only notice they give is AFTER they shut it off. It's not a notice of you owing anything, just that they shut it off and they put what it would cost if they didn't. Why even bother giving a notice. They raised prices and have a minimum. They were bad before and are even worse. The website is junk and have always and issues with payments not going through. Plus getting a letter in the mail explaining there's things in our water but it's no concern. If it was they would of told us sooner, like really.
The only notice they give is AFTER they shut it off. It's not a notice of you owing anything, just that they shut it off and they put what it would cost if they didn't. Why even bother giving a notice. They raised prices and have a minimum. They were bad before and are even worse. The website is junk and have always and issues with payments not going through. Plus getting a letter in the mail explaining there's things in our water but it's no concern. If it was they would of told us sooner, like really.
We are new to west Virginia, we relocated from California. Just wanted to say how happy we are with the customer service we have received this last week! We called about our water pressure on Monday, Trent showed up on Tuesday to check and was so informative about how water pressure works when you live on a hill. He explained what our options would be to get higher water pressure. Since my husband was not home when he was here I contacted Lubeck PSD on Wednesday to see if they could send Trent out again to go over options wi... read more
We are new to west Virginia, we relocated from California. Just wanted to say how happy we are with the customer service we have received this last week! We called about our water pressure on Monday, Trent showed up on Tuesday to check and was so informative about how water pressure works when you live on a hill. He explained what our options would be to get higher water pressure. Since my husband was not home when he was here I contacted Lubeck PSD on Wednesday to see if they could send Trent out again to go over options wi... read more
Havent had much luck with these guys. The lack of phone calls or notices when boil advisories are in effect is whats making me post this. I wouldve never known we were under an advisory had the water not randomly shut off. I had to figure out what was going on by calling them. We also didnt get a phone call when the advisory was over. The receptionist was very nice and informative. I just wish whoever ran this place did a better job at contacting people when important stuff like this happens!!
Frequently asked questions about Lubeck Public Services District
How is Lubeck Public Services District rated?
Lubeck Public Services District has a 2.2 star rating with 18 reviews.
When is Lubeck Public Services District open?
Lubeck Public Services District is closed now. It will open at 9:00 a.m.
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