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1801 Slaton Rd, Lubbock, TX, 79404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We needed a belt change on our reefer at 9 pm. Called ahead and were told we will be charge after hour labor with a minimum of 2 hour labor which is understandable. After the unit was repaired in 30 minutes, we received the bill with 2 hour labor along with call out fees for 3 people. We were not told that we will be charged that fees ahead of time. We were only advised about 2 hour minimum. We hope to reach a resolution on this with the management.
Pretty quick at getting a reefer repaired.
Do not. I repeat, Do not go there. Went in for a simple diagnostic test and ended up sitting for 5 days. Their communication skills are horrible. They will drag the job out and have no consideration for driver's time.
They changed clutch and failed to inspect a 9th gear problem. They brushed off the 9th gear grinding issue by saying "its abnormal that it does that but it's nothing to worry about-some trucks naturally do that grind".
LTS helped us out in a pinch!! You won’t find better customer service anywhere else!! Ask for Michael in service, he was phenomenal!!
Lubbock Truck Sales Inc. has a 4 star rating with 354 reviews.
Lubbock Truck Sales Inc. is open now. It will close at 6:00 p.m.
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