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Our team of ophthalmologists, optometrists, and opticians, backed by our highly trained nursing and office staff, is dedicated to providing you with an unmatched eye care experience... the kind of experience that shows you we care about you and your family. Patients and their families have visited LTF Eye Clinics for a range of eye-care needs for more than three decades. We specialize in routine eye exams, eyeglasses, and contact lenses, and provide complex treatments such as cataract surgery, corneal disease, low vision, LA... read more
2101 Burlington Beach Road, Valparaiso, IN, 46383, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 12:00 p.m. | |
Sun | Closed |
I have been going here for over 20 years. I want to start by saying Dr Ireland is fantastic and this review has absolutely nothing to do with him. Unfortunately that is all the good I have to say about this place. I understand policy, but to refusing to provide me information as simple my prescription (that I had to pay for from having a previous exam) is not the way any medical professional should do business. Regardless if it is expired or not, that is withholding medical records and it is unethical and illegal under Feder... read more
I’m sure the doctors here are great but the front desk ladies or whoever answers the phones are completely rude for NO REASON. If you lack customer service skills or hate your job just leave. There is no need to pass your miserable personality on others. I wonder if Dr. Vasamsetti knows how many patients she loses because of them.
Appointment FOR CATERACTS. Upon arriving at office the receptionist did not greet us. There were 2 ladies working the front desk, that were extremely rude. One of them told my mother that she didn't need to carry her MEDICARE "B" CARD. (You actually do need it from time to time). She also told my mom to put her name on a paper, my mom filled out her name and address. The lady working raised her voice and said "YOU DIDN'T LISTEN, I SAID JUST YOUR NAME". My mom has hearing issues. The waiting room was practically full. We foun... read more
I was Referred here for my daughter. Who’s two years old. I did not have any problems whatsoever with this facility. Honestly, when the doctor found out that my daughter is autistic and nonverbal, she figured out how to work around that and didn’t treat her any differently. They got down to her level, which is what I really loved about this place versus some places won’t even get on her level. We all felt welcomed. My daughter didn’t have any problems whatsoever. So thank you for not treating her any differently and for actu... read more
Very unprofessional and rude. The staff need a lesson on basic customer service and communication. Working in the same industry myself, this is is unacceptable and this place is poorly managed. It's an hour away from where we live but had to go due to my premature baby as this is the only place available around our area. As soon as you call you are interrupted and just shrugged off.
LTF Eye Clinics has a 3.1 star rating with 103 reviews.
LTF Eye Clinics is open now. It will close at 5:00 p.m.
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