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Loyalty Volkswagen

4.5

About this business

Location details

16300 Loyalty Way, Chester, VA, 23831, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,215 reviews
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Powerful's profile image
Powerful 
a month ago

Everything was great and I was able to information on other concerns with my vehicle. Their customer service is A1 and very joyful 

Ashley Davis's profile image
Ashley Davis 
a month ago

If you’re looking for a dealership experience that feels like a surprise escape room—where the puzzle is “Why won’t my hood open and why doesn’t my key work anymore?”—then buckle up, because this place delivers. I brought my car in expecting, you know… service. What I got instead was a hood cable that apparently decided to retire early, a key that suddenly needed emotional support to function, and a service manager who could compete in the Key Tossing Olympics. Gold medal, no question. When I politely mentioned the new issue... read more

xXSNIPERXx1234's profile image
xXSNIPERXx1234 
a month ago

Avoid at all cost. $210 dollars for an oil change and tire rotation on a Taos…. 

Corne Wolmarans's profile image
Corne Wolmarans 
a month ago

Visiting Loyalty Volkswagen, Colonial Heights VA, was a above expectation experience. Brandon Delano, The Sales and Finance Managers were professional, quick and efficient finalizing the awesome deal put together on my new VW Tiguan. I can highly recommend Loyalty Volkswagen. Thank you guys making this a smooth and painless experience. PS They know how to get you the best price for Trade ins. 

Catherine Andersen's profile image
Catherine Andersen 
a month ago

I felt very rushed signing everything and it was way out of the ballpark money wise although a very nice vehicle Wasn't really given a chance to be decisive. My request was a used 2019 not 2025 @ approx 600 usd 

Frequently asked questions about Loyalty Volkswagen

How is Loyalty Volkswagen rated?

Loyalty Volkswagen has a 4.5 star rating with 1,215 reviews. 

When is Loyalty Volkswagen open?

Loyalty Volkswagen is closed now. It will open at 9:00 a.m. 

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