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Loyalty Volkswagen

4.5

About this business

Location details

16300 Loyalty Way, Chester, VA, 23831, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.51,307 reviews
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Drew's profile image
Drew 
a week ago

Could not believe I was able to get into a brand new car, James Jackson put in the work to help me get financing I needed, thank you again! 

Austin Harrell's profile image
Austin Harrell 
2 weeks ago

We had a wonderful experience buying a used truck from James Jackson at Loyalty Volkswagen. He listened to my needs, showed me a truck, let me test drive it, asked my thoughts and answered all my questions. Questions he did not know the answer to off the top of his head (I bought a Ford from a Volkswagen dealer so very understandable for him to not have all the answers), he found within minutes. I never felt any pressure from James or anyone else in the showroom. I have even recommended this place (and of course, James) to m... read more

Betty Guthrie's profile image
Betty Guthrie 
2 weeks ago

The worst experience I've ever had they stuck a predatorial credit company on me the Atlas was 39995 they gave me 19500 for my Jeep I put another 10000 down so that should have left me with 10995 to finance well it ended up being 58000 dollar I had to beg for them to change that and I still ended up paying 27000 more to pay it off and now they didn't pay my jeep off for a month costing me 434 dollar car payment fora car that I no longer owned a sorry low car dealership women be wear of this company they will stick it to you! 

Dawn Babauta's profile image
Dawn Babauta 
3 weeks ago

Had to bring my son’s car in due to an ongoing issue he’d been having with EPC light coming on and car driving rough. Found out that there was a warranty extension for his vehicle and made appointment for car to be looked at. We did not purchase car here. It was purchased used at a local used car lot. Ashley in service was great with answering questions and relieving any fears about the issue being covered by VW due to a faulty part. The car was fixed same day and so far driving much better since issue fixed. They made the p... read more

Samantha Denardo's profile image
Samantha Denardo 
3 weeks ago

I purchased an Atlas three months ago and it was an incredible experience! Both the sales manager and finance manager were extremely helpful throughout the entire experience. They were extremely fair and transparent when discussing numbers for my trade. Also they answered all my questions without any hesitation. Lastly, the facility is extremely clean and family friendly as I had to bring my child with me to purchase the vehicle. I can’t recommend Loyalty Volkswagen enough! 

Frequently asked questions about Loyalty Volkswagen

How is Loyalty Volkswagen rated?

Loyalty Volkswagen has a 4.5 star rating with 1,307 reviews. 

When is Loyalty Volkswagen open?

Loyalty Volkswagen is open now. It will close at 9:00 p.m. 

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