Loyalton of Lake Highlands's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Loyalton of Lake Highlands

4.0

About this business

Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. We're here to help you through the uncertainty of what's next and provide assistance during the journey. 

Location details

9715 Plano Rd, Dallas, TX, 75238, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.048 reviews
Select a rating
danger's profile image
13 years ago

This group of people are liars and thieves. I'm a contractor hired to provide services to the residents. Services were provided with no complaint or problems. All the employees were nice and friendly but when it came time to pay the invoices submitted as part of the agreement, it became impossible to get anyone to answer the phone. When we could get routed to someone, It was as if the receptionist had been given a list of people that were owed money and they would be misrouted or the call would be dropped. How anyone would p... read more

barrybird's profile image
13 years ago

This was a difficult decsion for me and my family and the staff have helped us every step of the way especially in transitioning my mother. I appreciate Lake Highlands very much! 

tripoleee's profile image
13 years ago

My mother has lived here for two years and we have been very pleased with the apartment, the cleanliness and especially the staff. 

Jennifer C.'s profile image
Jennifer C. 
15 years ago

I was very misled on a number of issues when moving my parent into this facility. The people there are extremely nice people, but they are SO understaffed, it is impossible for them to do their jobs properly, or to get information from one party to the other there, or to even get their stories straight! They only have 3 actual caregivers during the day to care for at least 85 residents, & only TWO at night. They lied to me about this up front. They did NOT tell me about the "move-in fee" up front, & with all I'm documenting,... read more

Frequently asked questions about Loyalton of Lake Highlands

How is Loyalton of Lake Highlands rated?

Loyalton of Lake Highlands has a 4 star rating with 48 reviews. 

When is Loyalton of Lake Highlands open?

Loyalton of Lake Highlands is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com