Lowe's Home Improvement

Mike 

on Birdeye

4 days ago

If you contract with any Lowe's store for any service, be prepared for the worst. I contracted for new kitchen cabinets and quartz countertops. The contractors contaminated my house with silica dust in the process of installing the cabinets and the countertops. It has taken me over a year to clear the air in the living space, but half of the house remains dangerously contaminated. My eyes burn when I go in there to retrieve something. I have a lingering cough. I have seen doctors numerous times for pulmonary distress. When ... read more

S 2. 

on Birdeye

5 days ago

The Front End Clerk Delisa was very rude when assisting us with a return. The FE clerk didn't even have any customer service acknowledgement to address my husband and I. Then she didn't even want to hear what we had to say. Then she ask me to give her the Item # of the product that I am returning. That is her job to do that which was on the receipt. Delisa didn't even have any conversation about the 2 items being return. Just said this is the amount that is returned on the credit card. We were in Lowe's a couple of days ago ... read more

Deana A. 

on Birdeye

6 days ago

Xavier in large appliance department was extremely helpful and knowledgeable of the different brands, models and features of the refrigerators on the showroom floor.  He was very pleasant and professional.  He answered all of our questions.  It was obvious that he enjoyed his job and he strived to provide top notch service to his customers.  Lowe’s of Elizabethtown should be very proud to have Xavier as part of their team.   

Dennis M. 

on Birdeye

a week ago

Title: Respectful but Incompetent — A Disappointing Installation Experience initiated with the purchase of appliances at the Palm Coast Fl Lowes. I recently purchased a washer, dryer, stove, and microwave from my local Lowe’s. The initial transaction was smooth — the appliances were delivered and installed within a few days. That’s where the good part ends. The washer and dryer were installed in reverse order, with the dryer on the wrong side due to the door orientation. The dryer door is reversible, but no one took the time... read more

Robert B. 

on Birdeye

2 weeks ago

Thank- you Sarah from the Pro desk & Tom in Appliances. These two employees make shopping at LOWES a joy. I really appreciated their expertise & help with my project. Thanks again for a nice run store!!! 

Robert B. 

on Birdeye

2 weeks ago

Thank-you Sarah Miers at Pro desk. Sarah makes shopping at LOWES a pleasure. I really appreciated Her expertise more than once with my remodel project. A true asset to the Lowes team!!!!  

Albert B. 

on Birdeye

2 weeks ago

To day i had a great time in your store (1853) the young lady was very helpful Miss Kelly front end. She was great thank y'all. Her rating is # 10. Mr. Al Berwald. 

Annabell H. 

on Birdeye

a month ago

This store is always a ghost town when it comes to staff and customers. This was the second time i went to buy a big ticket item and there was No Help to be able to make the purchase. Last time I was there it was around 2 pn in September of 2025 to come to buy carpet for our full home. No one in the florring depatrment to help. Management said to come back in a day or 2. What the heck? Now 2 days ago I went to buy a big BBQ. Again no help. Poor kid left in front of the registers had no clue on how to help and at the customer... read more

Dying A. 

on Birdeye

2 months ago

Went to Lowes on September 12, 2025 at about 6:15pm. I go to Lowes about two to three times a week and spend about three hundred dollars a week. Most of the employees are very nice. I am 67 years of age. On this date, there was an employee named CAMERON who was standing guard at the self-checkout area. As I was scanning the items, CAMERON came up to me court and began going through my items. When I told him that was an insult, he stated "it is what it is". When I mentioned that next time I would go to Home Depot, CAMERON st... read more