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Lowe's Home Improvement

4.2

About this business

Location details

1340 Bellefontaine St, Wapakoneta, OH, 45895, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2905 reviews
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Tyler Spears's profile image
Tyler Spears 
5 years ago

We ordered a fence and paid to have it installed. The guy from Lowe’s came out twice to measure and order the materials. Contractors came over to install and they didn’t have the proper size gates and not enough fencing material. Here we are 2 weeks later and the materials are still not in yet. 

Leah Cannon's profile image
Leah Cannon 
6 years ago

By far the rudest, most unprofessional service providers in this town. You can always count on 12 employees standing around, but not one ever offers assistance or a hello. 

Ray Moody's profile image
Ray Moody 
7 years ago
Danny Thomas Sr's profile image
Danny Thomas Sr 
7 years ago
Mark Utrup's profile image
Mark Utrup 
7 years ago

Pathetic!!! You have lost me as a customer. I ordered a microwave online that was in stock at the store. Well, I have been here for over 45 minutes and they can't find my order. Why do you even advertise Shop. Click. Pick up. If you can't support it? I'm not the only one having problems with product pick up. 

Johnny Spencer's profile image
Johnny Spencer 
7 years ago

The things you buy is ok but the worker they have in the departments don't know what they are talking about so don't ask them questions about anything all the know is what little training they get from a video lol the things I heard them tell customers would make me laugh I was a contractor but retired now they try to sale me the wrong things and I tell them I don't need their help. You can find things faster without their help. If you need help look it up on the internet thats the best way unless you don't want things to wo... read more

Jane Fox Taylor's profile image
Jane Fox Taylor 
7 years ago

Your customer service is Poor!!! My floor was to be in 2 weeks ago. Apparently it was back ordered with no one telling us. Then, when I call yesterday, I get promised I'll get a call today. Guess what - no call!!! And don't even get me started on my counter top that is on a month back order with no one telling us that either until I was ready for it. 

Brittany Edwards-Reese's profile image
Brittany Edwards-Reese 
7 years ago

We had to special order our shower doors for our bath tub from lowes. That part went great. We didn't want to mess with the headache of installation, so we opted for lowes to install them. Sounds easy right?! Well the installer got here at 10am this morning it's currently 7pm and he's still not finished! I'm pretty sure we should get our $199 installation fee back this is ridiculous! 

Brad Carolyn Shroyer's profile image
Brad Carolyn Shroyer 
7 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.2 star rating with 905 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 9:00 a.m. 

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