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Lowe's Home Improvement
- Home Improvements
- West Sacramento, CA
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local West Sacramento, CA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
2250 Lake Washington Blvd, West Sacramento, CA, 95691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 8:00 p.m. |
Poor customer service. They sent us three different coupons when we moved to a new house, but would only let us use one of the coupons once we were there. Staff was rude and inconsiderate.
I usually go in first thing and demand assistance because I know that once I start walking around I will never find a red vest but yesterday I couldn't even get customer service at the front. This store offers the worse customer service and prices aren't any different than Home Depot. There was actually a very nice customer who was also waiting for service who offered assistance. We did finally get help but the guy knew very little of department and he also could not round up anyone to help him
If negative rating were possible I'd give it: *negative* 5. Worst customer service, no-show of product and not even a sincere apology for costs I incurred for a contractor who had nothing to do because product didn't get delivered.
I always have had great service at Lowe's - West Sacramento. As I am looking around waiting for my paint, employees always ask if I need assistance. Can't complain.....
Loved Lowes in West Sacramento!! Lot more variety than Home Depot in West Sacramento
Worst customer service ever. I feel like returning all of my purchases. I decided to not shop at the West Sacramento location ever again. Want a tip for training? Value your customers over processes, especially when it doesn't require much to make them happy. I wish the other two employees realized that Janine, another employee, was working on behalf of a big-spending customer. She realized I was upset with being forced to spend more money on products that I previously purchased. But, she was shut down.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4 star rating with 1,684 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 8:00 p.m.
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