Lowes Corp.

David Leask 

on Google

2 months ago

I don’t want to rate my local store because I feel this is a corporate issue. I ordered a shed on line and the delivery took place 4 hours after the scheduled time. Lowe’s, please become a quality company. You have decent products but your deliveries are terrible! 

Basem Awad 

on Google

2 months ago

I was standing in line and I was the only one and lowes associate was free and did not bother to ask me if they could help me 

ocostich 

on Google

2 months ago

Worst CS in the world. Call and get an AI assistant that's a waste of time. Calling a store or the corporate CS get AI, but it asks if you want to talk to an associate, and if you say yes, it tries for a few minutes and then hangs up. I had an issue with Lowe's a few years ago and it took pulling teeth to get help, so this time I asked if their CS had changed, They said "yes", and it is true. It has gotten much worse. Just going out of business is not sufficient punishment for them. Nominate Lowe's for worst customer sevice ... read more

Keith Hilton 

on Google

2 months ago

Bought a brand new Whirlpool WTW8127LC washer almost $1k from Lowe’s — installed it last week, used it ONE time, and it completely died (no power). Checked electrical panel and tested the outlet all working properly. Just no power on the actual washer. Lowe’s told me to get an Return Authorization from Whirlpool, but Whirlpool said they only issue those to retailers. Lowe’s then refused to call Whirlpool themselves and just sent me in circles. On top of that, I was told I only had a 48-hour return window because I didn’t use... read more