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Lovisa

3.3

About this business

Location details

50 John St, Pakenham, VIC, 3810, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.316 reviews
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Laura Campbell's profile image
Laura Campbell 
a month ago

I went to Pakenham Lovisa Friday the 14th, I purchased 2 pair of earings but was not sure as my ears can get inflamed and irritated.The lovely girl helped me with what would work best for me. I just wanted to thank you for your help and kindness. ☺️ 

Sammy's profile image
Sammy 
3 months ago

My little girl was really excited to get her first pair of sleepers today. I stood there for ages to pay for earrings while the girl there laughed and talked with a guy that just wanted to talk, she then blatantly ignored me as I stood next to her and served someone that had just walked in. Disgusting service. 

Rebekah Thomasse's profile image
Rebekah Thomasse 
3 months ago

Long-term Lovisa customer, but today’s experience at the Pakenham store left me really uncomfortable. Whilst browsing jewellery, I witnessed a very young child visibly distressed during an ear piercing procedure, repeatedly crying and saying “no” whilst being encouraged to continue. The piercing station is positioned in an open corner near the entrance with heavy foot traffic, little privacy, and customers browsing directly beside the procedure. It raised serious concerns for me regarding consent, emotional safety, hygiene, ... read more

Daniel Oliver's profile image
Daniel Oliver 
5 months ago

I had a fantastic experience here at Lovisa. They made the whole process so easy and special for my daughter. We walked out very happy—highly recommend for anyone looking for great service and great value. 

Jag Megane's profile image
Jag Megane 
5 months ago

This is the exceptional customer service experience with Mani we had. Very professional and carefully executed my daughter's ear piercings. All the other girls are also lovely and very helpful. Thankyou everyone, you all are doing an amazing job 👏 

Frequently asked questions about Lovisa

How is Lovisa rated?

Lovisa has a 3.3 star rating with 16 reviews. 

When is Lovisa open?

Lovisa is open now. It will close at 5:30 p.m. 

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