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Lovisa

3.6

About this business

Location details

301 Mt Hope Ave, Rockaway, NJ, 07866, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.620 reviews
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lisandra munoz's profile image
lisandra munoz 
a month ago

went here the other day to return a bracelet and the lady, emily i believe her name, was the sweetest!!! she was so patient with me and really took her time to help me :)) 5 stars and thank you so much emily!!! 

Madeline Bruskin's profile image
Madeline Bruskin 
a month ago

Do not pay for a piercing before they even mark your child, because apparently basic symmetry is optional here. The employee repeatedly marked my son’s ears unevenly, and after the FOURTH attempt, I said I was no longer comfortable going through with the piercing and would take him elsewhere. To be clear: NO piercing was performed. The jewelry was never opened, the piercing gun/equipment was never used, and the only thing used was a marker. Yet they still refused to refund the $65 for a service that was never actually provid... read more

Ann Arroyo's profile image
Ann Arroyo 
4 months ago

Horrific Customer Service, especially from their manager, Emily and her district manager, who she obviously trained because both of them are the worst with Customer Service and just in general, both are super rude and unprofessional. Would not accept my return, even though corporate told me we can bring it there we had the receipt we had everything and they refused my return horrific customer service again beyond unprofessional in district manager is worse than the store manager 

Elian Ventura's profile image
Elian Ventura 
5 months ago

Lily and Natalia were incredibly helpful and made the entire experience wonderful. They helped my daughter find exactly what she was looking for and even did her ear piercing. We felt well taken care of. Highly recommend! 

Jennifer C.'s profile image
Jennifer C. 
5 months ago

Natalie was amazingly gentle with our daughter for her first ear piercing. Would definitely come back! 

Frequently asked questions about Lovisa

How is Lovisa rated?

Lovisa has a 3.6 star rating with 20 reviews. 

When is Lovisa open?

Lovisa is open now. It will close at 8:00 p.m. 

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