Lovisa

Anonymous 

on Google

a year ago

I have previously had bad experiences with this store, I came in to give it my last try and was greeted right away with a smile, I complained to the lady just to find out she is nkw the new store manager, I think her name was Kayla if I remember correctly. She was so informative, and kind. She helped me find what I needed. I then came back a few days later with both of my daughters to pierce their ears and she was there again and was so great with them and made them feel completely comfortable, she had fun with them while pi... read more

Lala 

on Google

a year ago

I have previously had bad experiences with this store, I came in to give it my last try and was greeted right away with a smile, I complained to the lady just to find out she is nkw the new store manager, I think her name was Kayla if I remember correctly. She was so informative, and kind. She helped me find what I needed. I then came back a few days later with both of my daughters to pierce their ears and she was there again and was so great with them and made them feel completely comfortable, she had fun with them while pi... read more

Sunny Gupta 

on Google

a year ago

The Sales team give wrong information about returns. while purchasing they said 30 days return with original condition and receipt. Went to store for return just after 3 days, they denied, we can’t accept return and it is return on the receipt. Seriously how many of us read the return condition after sales person said 30 days return on what you are buying? Interestingly manager doesn’t even want to check and know who sold it. She doesn’t even have clue who was sales person in store at time sales. Poor customer service with o... read more

Alyssa Dominguez 

on Google

a year ago

Didn’t like how they had the wrong earrings labeled with clearance they need to get make sure they put the prices clear and the girl didn’t even bother to tell me what were the right ones and were they where 

Alyssa Dominguez 

on Google

a year ago

Didn’t like how they had the wrong earrings labeled with clearance they need to get make sure they put the prices clear and the girl didn’t even bother to tell me what were the right ones and were they where