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Lovisa

2.9

About this business

Location details

2601 Preston Rd Shop 2059 Stonebriar Mall, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
2.952 reviews
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Highlighted review
Elizabeth C's profile image
Elizabeth C 
a week ago

Terrible customer service..make sure if you purchase here they place everything you bought in the bag!!! We notice a $20 item missing from our bag after spending over $100 and was told we have to wait for them to review security footage before they can issue a refund or replace. DO BETTER!!! Go to the Allen location for better service! 

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sehaj kaur's profile image
sehaj kaur 
2 weeks ago

if i could give them zero stars, I would. They scammed the hell out of me and my friend. Instead of just straight up telling us they didn’t have the supplies for a nose and helix, they did both piercings with a piercing gun instead of a needle and put lobe jewelry in as they didn’t have the proper jewelry either. Both attendants gave us different aftercare instructions. We had to go to a separate shop and get them redone, and spend more money. I just don’t understand why they couldn’t say that they didn’t do those piercings.... read more

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Bardia Alghasi's profile image
Bardia Alghasi 
2 weeks ago

Very CHEAP quality, i went looking for quality earings and bought these for 20$ (1 pair) and the diamond fell out easily. I tried going in to return it and they denied me a refund for “hygienic” reasons. Please save your money and go to a more trusted source. Not to mention it also caused my peircing hole to bleed. 

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Bo Kun's profile image
Bo Kun 
3 weeks ago

First time I came in wasn't allowed a physical receipt because these people scammed me. Possibly because I don't look like a normal person and was dressed comfortably because I'm autistic but I have a freaking job to do so I was looking for jewlery. So sorry I decided to wear a hoodie and jeans with a snap back while looking with a friend of mine! Thanks for making me feel unwelcome and serious uncomfortable! I was told 3 for 25.99 whole rack. Only bought off that rack. Come home and look at my email the next morning. 67$ I ... read more

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Ana Goodflower's profile image
Ana Goodflower 
3 weeks ago

Had such a great experience at Lovisa in Stonebriar! My friends and I got our second ear piercings done there and it went so smoothly. The two staff members on duty were both friendly, professional, and very reassuring throughout the process. Denise was the tech who did our piercings, and she was amazing! She explained everything clearly, made sure we were comfortable, and kept everything clean and organized. The store itself was bright and well-stocked, with so many cute jewelry options to choose from. Overall, quick servic... read more

Frequently asked questions about Lovisa

How is Lovisa rated?

Lovisa has a 2.9 star rating with 52 reviews. 

When is Lovisa open?

Lovisa is open now. It will close at 9:00 p.m. 

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