This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Lovisa
- Consumer Goods
- Schaumburg, IL
About this business
Location details
5 Woodfield Mall shop k104, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
During the purchase of ear ring they do not mention that is non returnable item.When I decided to return after 10 min of purchase they mentioned it’s non returnable.The manger was rude when I told him that you should have told me during billing that it’s non returnable , he said it’s mentioned in your bill and it’s not my job.I informed him that I have not yet received the bill ,he said then wait for it.He was rude enough to tell me to tell the company and not to him about this policy .He even mentioned you can put it in soc... read more
My daughter wanted her cartilage pierced, so I took her here today. The piercing was free, and you only paid for the earrings. We ended up buying a set so I got my ears pierced too. The manager Louis was very kind and explained pre and post-piercing steps clearly. I loved that he didn't rush us and gave us a variety of piercing options. He was also fast we were in and out in about 15mins!
Very uncomfortable experience. There were no signs posted about a policy that earrings cannot be tried on or must be purchased for hygiene reasons. An employee addressed me publicly and in a rude tone, telling me I had to buy the earrings after trying them on. I understand hygiene policies, but customers should be clearly informed in advance and spoken to respectfully. I felt embarrassed and pressured into a purchase. This is not acceptable customer service.
⛔️⛔️⛔️⛔️⛔️⛔️⛔️⛔️Avoid this place this people is absolutely rude 👎👎👎👎👎👎👎
EMPLOYEE HERE ARE SO RUDE!!!! SO RUDE AND INSECURE.
Frequently asked questions about Lovisa
How is Lovisa rated?
Lovisa has a 2.3 star rating with 63 reviews.
When is Lovisa open?
Lovisa is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com