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Lovisa

2.7

About this business

Location details

5 Woodfield Mall shop k104, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.713 reviews
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Tesalonica Acosta's profile image
Tesalonica Acosta 
a week ago

This store completely scammed us. I should have believed all the reviews here. I just bought a ring on Sunday, October 18, 2026, at exactly 3:00 PM. I bought it because the female sales associate said the ring I was purchasing was part of their waterproof stainless steel collection. However, after doing a little research on YouTube, I found out that Lovisa waterproof rings must have the word "waterproof" printed on the label, but mine says "premium" which means it isn't waterproof and can tarnish. My house is about 30 minute... read more

Junior Cruz's profile image
Junior Cruz 
3 weeks ago

shanti was an amazing piercer . she made me feel safe . she knows a lot of knowledge in regards to piercings ! 

Najwa Abukhader's profile image
Najwa Abukhader 
4 weeks ago

I was just at the Schaumburg store and every single employee that I interacted with was so helpful, friendly, knowledgeable and happy. Louis was amazing as well as the two other female employees. I walked in not expecting to find what I wanted because I had just left another piercing booth at the mall that had nothing that they posted online. I'm actually happy that happened because I left your store and team super content and satisfied. It was so refreshing to see a group of young employees actually interacting with all the... read more

Shireen Ifteqar's profile image
Shireen Ifteqar 
4 weeks ago

Very disappointing experience. The male employee wearing glasses was rude, arrogant, and unwelcoming. I waited at the counter while he watched from a distance, and his attitude was disrespectful. I felt uncomfortable and poorly treated. I later discussed my experience with friends who had similar experiences with him. The girls working there were very nice and polite. 

Dustin Jansen's profile image
Dustin Jansen 
a month ago

Middle of a Saturday and only ONE employee working the store. Multiple people waiting on her to check out or get ears pierced. 

Frequently asked questions about Lovisa

How is Lovisa rated?

Lovisa has a 2.7 star rating with 13 reviews. 

When is Lovisa open?

Lovisa is open now. It will close at 9:00 p.m. 

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