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Lovisa
- Consumer Goods
- Chandler, AZ
About this business
Location details
Chandler Fashion Center Rd Shop 2402, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
On June 3, 2025, I took my wife to the Lovisa store inside Chandler Mall. We spent over $350 on jewelry. She was genuinely happy with the selection and excited to wear the pieces, until her skin started turning gray and green from multiple items. We went back to the store hoping for a refund or at least some kind of resolution, but were completely dismissed. No refund, no meaningful help, just a cold “sorry, we can’t do anything.” The quality of the jewelry is clearly questionable, and even worse, the customer service made i... read more
I went here yesterday to get a pair of earrings! They were super cute and the staff was very nice, however when I put on the right earring, I guess the hoop clasp was defective and was stuck. After pulling for a couple hours, I had to cut the earrings with some pliers as my ears were irritating me! I guess just because careful with what you get!
extremely rude girl working there accused my friends of stealing. The store was full of costumers and only my friends were stopped. Extremely racist staff. Do Better.
Extremely rude associate stopped my friends and I at the door as we were leaving and blatantly accused us of stealing. She followed us around the store the whole time we were there, and instantly leapt on the opportunity to snap at us as we were walking out. “Hand it over!” We offered for her to check our bags and she said “That’s not what I asked.” She threatened to check the cameras, go ahead. Absolutely disrespectful and the fact that there are other reviews who had the exact same experience is unbelievable. That employee... read more
To the extremely rude "girl" in there that accused of us stealing less than $5 worth of earrings after we were about to spend over $50, make sure you get all your information correct before saying someone is stealing. Just because someone put something as a phone in their pocket doesn't mean we're stealing. Pull up the cameras please, like you said you were going to do and please look again as pockets were emptied in front of you and you will also see that those $5 earrings were put back before the phone was put in the pocke... read more
Frequently asked questions about Lovisa
How is Lovisa rated?
Lovisa has a 2.8 star rating with 57 reviews.
When is Lovisa open?
Lovisa is closed now. It will open at 10:00 a.m.
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