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Briarwood Mall, 100 Briarwood Cir Shop G111, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
We had a bad experience with them .
I bought items from the “5 for $12” section. At checkout, I noticed they charged me $60 instead. I immediately asked to cancel the transaction (I was still at the counter), but the cashier said it wasn’t possible. The manager also refused and told me to come back later, and they didn’t want to give me my receipt. After seeing other reviews, this place feels like a scam.
I got my first piercings here about nine months ago. The piercer took a long time and didn’t seem very careful, and unfortunately, one of my ears still hasn’t healed properly despite following all the aftercare instructions. When I called the shop for advice, the staff were unhelpful and dismissive. Definitely wouldn’t recommend.
Our daughter who was scared to get her ears pierced got them done today. The girls at the desk were professional and patient with her.
Was charged more than the listed MRP ($23.99) but billed $25.99 along with tax 27.44.. Staff refused a refund, claiming the item was ‘marked up,’ which wasn’t true. Disappointing experience and misleading pricing.
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Lovisa is closed now. It will open at 10:00 a.m.
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