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Lovesac
- Retail
- San Diego, CA
About this business
Location details
4525 La Jolla Village Dr, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Best store!! Best customer service!! Made my week!!
We had the pleasure of speaking to the manager Amy and she was insanely helpful and informative. She was able to answer all of our questions off of the top of her head and was well versed in the construction, delivery, ordering process and accessories for their line of couches and furniture. We did not buy, but we plan to and will be going through Amy if at all possible. If you need information for this product and don't want to just check online and trust it, be sure to visit this store and ask for Amy.
What kind of packaging is this?
While the Sactional didn't work for us, I highly recommend the LoveSac UTC store. We worked with Amy. After putting the pieces together, we found the it just didn't fit in our space. We were a nervous about returning the sactional and wondered if LoveSac's 60-day unconditional return policy was true. We called Amy asked about the return policy. She started the process and took care ordering and arranging the delivery of new boxes for the return. The return process was easy (breaking down the pieces was the hardest part). Amy... read more
Purchased a sactional here. Ever since it has been delivered the customer service reps have been unable to assist in adjusting my configuration. Repeatedly sending the incorrect pieces, not responding in a timely manner, all around extremely dissatisfied and disappointed with the service and quality of product. Will likely not have my couch in its final state until well after the guarantee period at which point I will be stuck with whatever configuration they decide to leave me with at that point. BUYER BEWARE
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.8 star rating with 102 reviews.
When is Lovesac open?
Lovesac is closed now. It will open tomorrow at 10:00 a.m.
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