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Lovesac
- Retail
- San Diego, CA
About this business
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The Worl... read more
Location details
4525 La Jolla Village Dr, San Diego, CA, 92122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
We had the pleasure of speaking to the manager Amy and she was insanely helpful and informative. She was able to answer all of our questions off of the top of her head and was well versed in the construction, delivery, ordering process and accessories for their line of couches and furniture. We did not buy, but we plan to and will be going through Amy if at all possible. If you need information for this product and don't want to just check online and trust it, be sure to visit this store and ask for Amy.
What kind of packaging is this?
While the Sactional didn't work for us, I highly recommend the LoveSac UTC store. We worked with Amy. After putting the pieces together, we found the it just didn't fit in our space. We were a nervous about returning the sactional and wondered if LoveSac's 60-day unconditional return policy was true. We called Amy asked about the return policy. She started the process and took care ordering and arranging the delivery of new boxes for the return. The return process was easy (breaking down the pieces was the hardest part). Amy... read more
Purchased a sactional here. Ever since it has been delivered the customer service reps have been unable to assist in adjusting my configuration. Repeatedly sending the incorrect pieces, not responding in a timely manner, all around extremely dissatisfied and disappointed with the service and quality of product. Will likely not have my couch in its final state until well after the guarantee period at which point I will be stuck with whatever configuration they decide to leave me with at that point. BUYER BEWARE
Great customer service. Me and my boyfriend was helped by zayne, and he was super knowledgeable about the product. Love our sectionals!!! Thank you.😊
Frequently asked questions about Lovesac
How is Lovesac rated?
Lovesac has a 4.8 star rating with 101 reviews.
When is Lovesac open?
Lovesac is closed now. It will open at 10:00 a.m.
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