This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Louis L. Buttermark & Sons Inc.
- Contractors
- Staten Island, NY
About this business
Specialties: We are licensed and a family owned plumbing, heating, and fire suppression contractor. We serve Staten Island and all the five boroughs. Our technicians will be meticulous and thorough to make sure all your needs are met. Our goal is to achieve complete customer satisfaction. We always strive to maintain an excellent standard in our work to give you the best service possible.
Location details
16 New Dorp Ln, Staten Island, NY, 10306, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always Reliable I've used several other plumbing and heating contractors on Staten Island, and have learned to rely on Buttermark. They are easy to deal with. They keep to their appointments and have always been competent and thorough. They fixed my problems the first time. Their prices are fair and honest and I would absolutely recommend them,
AVOID Unbelievably poor service. The office staff did not return phone calls in a timely fashion, if at all. Several people came to look at my water heater and it took 4 visits to diagnose the problem, which was caused by Buttermark installing the wrong heater. We were told on three different phone calls that Paul, the owner, was going to come to my home. No shock--he never did. We did not have hot water for 12 days because we were jerked around. Only got immediate service when I told office staff that I was contacting a law... read more
Getting Worse Not on time. Doesn't call back or in a timely manner, usually have an excuse, and an attitude when calling on the telephone. Have deteriorated over the years. Forget them.
Luis S i have been a loyal customer of Louis Buttermark@sons for years but recently i had maintenance work on my check valve in my basement,as they finished the work and left i noticed that the pvc pipes connected to my sump pump were bent and out of place,so i called them back the following monday and reported this to the customer service rep which stated to me that she will let Paul Buttermark know of this and will call me back.Well it's been almost one month since the work was done in my home and i finally spoke to Paul a... read more
Very happy. I needed a new water heater on a Saturday. I called at 11:30AM, they were here by 1PM, and it was installed by 2:15PM. Reasonable price too. I can't ask for anything more.
Professional Plumbers I can't say enough about how happy I am with their service. We have been using them for years and they do an exceptional job. They don't overcharge and they even clean up after the work that they do. We just had a new toilet installed and the plumber who worked on it was very nice, professional and did a great job. If you want a good job done, give them a call!
Do not waste your money Wow. I have used them in the past and understand they are not cheap. My family and I have always used them without question but my recent experience was appalling. I figured that when you pay about double you should get a professional service and to my surprise it was the contrary. Besides showing up a week and a day late, and then rushing me to make decisions at the last minute because they did not show up when they should have, they left a disaster of a mess both inside and out. I don't care who doe... read more
Call anyone else but ... Guess what Mr. Paul Buttermark? You cannot be rude, disrespectful or curse at a home owner. Calling my home f... sh ... without ever seeing either of my homes is unacceptable. You have lost a repeat customer and with the power of the internet, smart consumers will look elsewhere for a quality plumber. Mr. Louis Buttermark please accept my apologies and condolences on the loss of business you have and will certainly suffer at the hands of your son. You must be very proud of him!!!
Great Service First all I have Used them 2 times before and every time gets better. Paul was Very Nice and Did a Great Job. Price was Very Good.Will Call and use them again.
Frequently asked questions about Louis L. Buttermark & Sons Inc.
How is Louis L. Buttermark & Sons Inc. rated?
Louis L. Buttermark & Sons Inc. has a 3.3 star rating with 50 reviews.
When is Louis L. Buttermark & Sons Inc. open?
Louis L. Buttermark & Sons Inc. is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com