This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Loudon Motors Ford, LLC
- Car Dealers
- Minerva, OH
About this business
At Loudon Motors Ford, you are treated like family the minute you walk through our doors. Being a family owned dealership since 1926, family is a value that we hold near to our hearts, as we have been serving our community for almost a century! You may ask yourself, “Is it worth the drive?”, and we are here to tell you it most definitely is. We are different than dealerships that have multiple rooftops, as we only have one and it is our home. When you choose Loudon Motors Ford, you can expect an excellent selecti... read more
Location details
3476 Union Ave SE, Minerva, OH, 44657, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Before signing, the salesman stated they would deliver my car. Was told it would be delivered Saturday. Then around 3pm on Friday I get a text that the delivery guys are busy doing personal things. Had a week to arrange for transportation. There’s no excuse. Then tell me it can be delivered Monday. Having to work, I’m not missing income to wait for delivery that again may not come. I told them Friday that I will be picking it up on Saturday, 75 miles away. Received a call Saturday that they found someone, as I’m halfway to t... read more
I purchased a vehicle on 9/03/2022 and had a good experience at the dealership but I received so much misleading information on how to register this vehicle from Ohio to Pennsylvania. When my first temporary tag was about to expire I contacted Loudon Motors Ford and they told me they were having trouble getting my name on the title. They told me they would give me another temporary tag and send me what I needed in the mail to register the vehicle. They mailed me a memorandum title and the letter that I have attached and told... read more
Business response:
******, thank you for sharing your experience. Per our phone call yesterday, our General Manager, Crystal, will be personally handling your account moving forward in an effort to resolve this matter for you and restore your trust in our dealership. We apologize again for the confusion surrounding the letter and for not making the process for getting your Pennsylvania registration clearer. We also want you to know that we are already making changes to our internal processes so that future out-of-state customers do not experie... read more
set up a appointment to come pick up a vw bug appointment was at 6 didnt start getting service till 2 hours later. (i already did everything online for them just had to sign papers) sales person was shady. i live out of state. they sent me the me the memorandum title and no check to cover the reg, plates or taxes. after a conversation they final agreed to send a check. it was only for the taxes because the paperwork specifically said sales taxes. called them today and they said they don't pay for plates and registration and ... read more
Purchased a used car "as is" of course, but also purchased a service contract. Took car in for a repair and claim was denied. After several attempts to find out why, they finally told me me "Since we knew the car was making a noise from the rear differential before selling it to you, it is considered a pre existing condition and is not covered. " So basically, they sold me a car with a known issue, sold me a service contract that they knew would not cover said issue. And smiled as I walked away. I had no idea at the time tha... read more
I've had VERY frustrating experience with Loudon Motors Ford. The first car I least from them, the stereo system and navigation had to be fixed 3 times. The second car I've leased with them, the check engine light keeps on coming on. I've had to take it in for the same check engine problem. For this instance, I was told to have a 1/2 gallon tank and I wouldn't have a waiting time. So, I informed them when I had a 1/2 a tank of gas. I let them know on Tuesday, I was told someone would get to me by the end of the week. I NEVER... read more
Salesman and financial mgr gave face information to get sale
Frequently asked questions about Loudon Motors Ford, LLC
How is Loudon Motors Ford, LLC rated?
Loudon Motors Ford, LLC has a 4.4 star rating with 1,260 reviews.
When is Loudon Motors Ford, LLC open?
Loudon Motors Ford, LLC is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com