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The team at Lou Bachrodt Volkswagen is dedicated to creating a customized car shopping experience. Now more than ever the Greater Rockford Area is on the go. With loubachrodtvw dot com everything you need is at your fingertips. So, go ahead and shop online! You’ll find accurate information, relevant ratings & reviews, correct pricing, and abundant content to help you make an informed decision. When you’re ready to see a vehicle for yourself just give us a call. One of our knowledgeable Sales Specialists will have... read more
7056 Cherryvale N Blvd, Rockford, IL, 61112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Very unpleasant service department lady. She doesn’t have any customer service skills. She doesn’t answer the phone and when she does, she is questioning everything in a rude and disrespectful way. I will choose Janesville location over Rockford at anytime. Ladies in Janesville are kind and fast responding and nothing like in Rockford.
Lionel was awesome! Truly a great guy and salesman !
Sales rep Coco the car Queen called me last week Tuesday and told me she would like to upgrade me from a “21” VW Atlas Cross Sport to a “25” VW Atlas Cross Sport. I didn’t think she would work it out and the next day I drove out with the upgraded version. Coco was amazing, well-driven and confident that she was going to upgrade me and she did. YOU WORK COCO THE CAR QUEEN.
Had to get tires on an older Passat and couldn't find the wheel lock key. Called parts thinking I could buy one but there are many different keys and it's kind of random per VIN. Service center removed and replaced the old locking lug bolts quickly on a walk in appointment. Very impressed with the quality customer service at this Service Center.
Chelsea is the bomb!!!!
Lou Bachrodt Volkswagen has a 4.6 star rating with 298 reviews.
Lou Bachrodt Volkswagen is open now. It will close at 6:00 p.m.
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