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Lou Bachrodt BMW
- Car Dealers
- Rockford, IL
About this business
Location details
7042 Cherryvale N Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Have always worked with Sam on all my vehicle purchases. He is always friendly, knowledgeable and focused on customer service. Will definitely be back to work with Sam on any future car purchases.
I brought my husband's bmw for service. I had a scheduled appointment for the oil change. There was also 2 recalls that were being taken care of. I mentioned I was going to wait for the service to be done. That was at 9:30 am It is 12:06pm my car is still not ready. If I had known or was told that the service was going to take 3 hours I wouldn't have opted to stay and wait for the vehicle. But even after I mention ed I was going to wait they mentioned no time of service to give me the option to leave and come back to pick up... read more
Not a good experience. The staff seemed rushed and uninterested, and I never felt like anyone genuinely wanted to help. I left with more questions than answers. Definitely not what I expected from a BMW dealer.
Called to try and make an appointment to get my BMW serviced and they just hung up... called again and tried to leave a message to no avail. That was a sign! Taking my business elsewhere.
Great customer service.
Frequently asked questions about Lou Bachrodt BMW
How is Lou Bachrodt BMW rated?
Lou Bachrodt BMW has a 4 star rating with 112 reviews.
When is Lou Bachrodt BMW open?
Lou Bachrodt BMW is open now. It will close at 7:00 p.m.
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