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7042 Cherryvale N Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Me and my wife were in desperate need of a new vehicle. Nathaniel, Austin, and Michael were such a pleasure to work with and even thought the length of time it takes to buy a vehicle is a very long process, they made it a smooth and enjoyable experience. Thank y’all for your experience.
Have always worked with Sam on all my vehicle purchases. He is always friendly, knowledgeable and focused on customer service. Will definitely be back to work with Sam on any future car purchases.
I brought my husband's bmw for service. I had a scheduled appointment for the oil change. There was also 2 recalls that were being taken care of. I mentioned I was going to wait for the service to be done. That was at 9:30 am It is 12:06pm my car is still not ready. If I had known or was told that the service was going to take 3 hours I wouldn't have opted to stay and wait for the vehicle. But even after I mention ed I was going to wait they mentioned no time of service to give me the option to leave and come back to pick up... read more
Not a good experience. The staff seemed rushed and uninterested, and I never felt like anyone genuinely wanted to help. I left with more questions than answers. Definitely not what I expected from a BMW dealer.
Called to try and make an appointment to get my BMW serviced and they just hung up... called again and tried to leave a message to no avail. That was a sign! Taking my business elsewhere.
Lou Bachrodt BMW has a 4 star rating with 113 reviews.
Lou Bachrodt BMW is closed now. It will open tomorrow at 9:00 a.m.
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