Los Alamitos Medical Center: Emergency Room

Name: Los Alamitos Medical Center: Emergency Room
Address: 3751 Katella Ave, Los Alamitos, CA, 90720, US
Telephone: (562) 598-1311
Rating: 3.6

3.6

★★

184 reviews

|Emergency Medicine|Los Alamitos, CA 90720 United States

3751 Katella Ave, Los Alamitos, CA 90720 United States

(562) 598-1311

https://www.losalamitosmedctr.com/services/emergency-room

Healthcare

Open now:12:00 am - 11:59 pm

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About

LAMC has a 24-hour ER, cardiology, angiography suite; oncology; MRI/open MRI; CT Scan; PET Scan and more. The hospital is part of an integrated medical campus that includes three medical office buildings and the TotalCare Pavilion. The Pavilion is home to a new $10 million TotalCare Cancer Center and TotalCare Infusion Center and also has the TotalCare Imaging Center. The hospital is fully accredited by the Joint Commission, the nation's oldest and largest hospital accreditation agency. Accredited Joint Commission Primary Stroke Center; American Stroke Association Get With the Guidelines Gold Level Awardee for Stroke; American Heart Association Get With the Guidelines Silver Level Awardee fo

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3.6

★★

184 reviews

5★89

4★23

3★6

2★9

1★42

15 reviews have no rating

Reviews(141)

Google Reviews(43)

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Jewel R. review for Los Alamitos Medical Center: Emergency Room

Jewel R. on Birdeye

★★

a year ago

Not a very good experience at all. I went last night for severe back pain. Finding the entrance was a challenge with all the barriers and signs in place. I can appreciate that for indivuals that work there, they understand how to navigate all of that, but for first timers it looks blocked off. Finally was able to get there, and security came and thankfully with a wheelchair to help me check in. I just wanted help but was floored when saw personal information of/and with patients discussed so openly. I said to at least three staff members that I have been to Los Alamitos medical portion before so my records should be there. No one listened or cared so in 2022 I received a paper script. Perhaps because I work in insurance I realize how rare that is. Fast forward to this am. Now I need my medication filled but unfortunately still having difficulty driving. Was attempting to have the staff send the script electronically so I can have the med delivered. The individual that answered the phone in ER, I had to go into great detail letting her know why I couldn't drive. Mind you, I logged onto my portal and saw the visit from this morning and RX right there. But apparently I had to work for the help and dig the RX out and give it to her? AGAIN IM STILL IN A LOT OF PAIN. But they know if I get frustrated and hang up (like sadly so many people do) I AM ONLY HURTING MYSELF)so provided what was needed. As I was rushed off the phone (which I can appreciate in some ways) I asked what the turn around was for that to be called over and was told to give it an hour.I gave it an hour and a half and called the pharmacy to see if it was there and guess what? I went through all of that for nothing. And still was in a lot of pain. I get being busy but that is no excuse to treat people as though their expendable or their health issues don't matter. There seems to be something off with both centers. Awful. And in trying to get filled where I didn't have to drive instead of THE PHARMACY on file, I wanted to make sure it didn't look like I was "shopping prescriptions" which is a demeaning feeling. I hear this at work all day. Your in a place of extreme pain for something that wasn't even your fault and your treated like nothing. I really thought medical care couldn't possibly be worse than Florida. I was severly mistaken.

Larry Hebert review for Los Alamitos Medical Center: Emergency Room

Larry Hebert on Facebook

3 years ago

My husband has been in there over a week now without a bath or shower, no shave and no toothbrush or toothpaste!!! I called and talked to the head nurse and she said this was UNACCEPTABLE and would take care of it right away. So far NOTHING!!! I feel sorry for them tomorrow when I come down there!!!

Lesley Morrow review for Los Alamitos Medical Center: Emergency Room

Lesley Morrow on Facebook

3 years ago

Very good nurses and doctors who care about their patients.

Business Response:

Lesley, we appreciate your kind words!

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Pat Bennett review for Los Alamitos Medical Center: Emergency Room

Pat Bennett on Facebook

3 years ago

this center has taken care of my father and several times, my husband. the care was professional and compassionate

Teresa Flores review for Los Alamitos Medical Center: Emergency Room

Teresa Flores on Facebook

3 years ago

Karen Sadewater review for Los Alamitos Medical Center: Emergency Room

Karen Sadewater on Facebook

3 years ago

My staff throughout my stay was amazing; Silva, Rizza, Kacie, Melissa, Margaret, and Maria! They were extremely attentive yet not intrusive. There was an error at first regarding my surgery which surgeon was going to cancel the surgery. But Jose made arrangements that allowed my surgery to occur 11:30am instead of 9am! I am grateful for the staff who either came in early or stayed late to allow my surgery to occur. It was difficult to make arrangements for two weeks down after this surgery. I am forever grateful for this hospital.

Leslie Colyer-Smith review for Los Alamitos Medical Center: Emergency Room

Leslie Colyer-Smith on Facebook

4 years ago

I had a bad fall in July 2019. Great staff and surgeon, Dr Ray Klug. Fantastic shoulder and arm God. Limbs are healing on schedule. Thank you to all involved with my case!!!!!!!

Teresa Tell review for Los Alamitos Medical Center: Emergency Room

Teresa Tell on Facebook

4 years ago

Just had surgery this past week and the staff from check in to the nurses who took care of me were down right amazing people. The best care and compassion I have seen, in not only nurses but Doctor’s as well. Went above and beyond for me and I can not even begin to tell you how blessed it was to have you all care for me . Thank you from the bottom of my heart you all make a difference and are much appreciated!

Pam Trimble review for Los Alamitos Medical Center: Emergency Room

Pam Trimble on Facebook

4 years ago

The ER overflow room has better care unless it was because we were repeat customers! Double check on patient medication- they don’t always give them all!😒

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