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Lorex Technology Inc
- Home Services
- Markham, ON
About this business
Lorex is committed to safeguarding what matters most with DIY security cameras. Founded in Canada, we have a team of professionals across North America devoted to the design, development, and deployment of ingenious smart home security and monitoring solutions that enhance our customers’ lifestyles and sense of well-being. We provide a fully tailored, best-in-class ecosystem for private and commercial requirements, that has earned us the trust of our customers for over 30 years. Current offerings include industry-leadi... read more
Location details
250 Royal Crest Ct, Markham, ON, L3R 3S1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Title: Lorex Technology: A Company Failing Its Customers with Terrible Service and Zero Accountability Lorex Technology, once a recognized name in the home security industry, has rapidly gained a reputation for all the wrong reasons in 2025. What should be a trusted source of security and peace of mind has become a customer service nightmare for thousands of frustrated buyers across the U.S. and beyond. A Broken Customer Experience At the heart of the issue is Lorex’s abysmal customer service. Buyers report spending weeks or... read more
Customer/technical are horrific! One person says cameras detect animals and strung me along until the 30 day return window closed. Why would you sell a camera that doesn’t work for all movement! Clearly the info for the flood light states it detects animals. Complete junk. Cameras record minimal movement even on highest setting. Your customer text support is horrible and dismissive and to top it off you can’t reply directly back to them. Stay clear of this system.
Title: A Frustrated Customer’s Experience with the Lorex Sales and Support Team When it comes to home security, customers rely on trust, transparency, and support from the companies they purchase from. Unfortunately, my recent experience with Lorex, a well-known security camera provider, has left me deeply disappointed and concerned about how the company treats its customers post-sale. My concerns primarily revolve around the sales team — specifically individuals named Sebastian, Ryan, Phil, and Erick. In my experience, they... read more
I had a great experience, I purchased an eight camera system from Lorex, went on chat and asked for any additional discount and saved even more money!
Frequently asked questions about Lorex Technology Inc
How is Lorex Technology Inc rated?
Lorex Technology Inc has a 4.3 star rating with 3,699 reviews.
When is Lorex Technology Inc open?
Lorex Technology Inc is open now. It will close at 8:00 p.m.
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