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Lorex Technology
- Home Services
- Linthicum Heights, MD
About this business
Location details
901 Elkridge Landing Rd # 100, Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have wrote emails... looked for answers.. left in the air with no answers for the third time.... Trying to build a sistem and see if they can honor the big 59% of this time and nothing. Customer Service doesnt work. Guess this is one of the big brands that just care to sale from bran name and not Customes Service.
We are a large business, and our experience with Lorex has been extremely disappointing. Their support is not professional and does not meet basic expectations for a company selling security systems. There is no proper follow-up process, no accountability, and no clear communication. Support tickets are not handled in a timely manner, and in many cases, there is no follow-up at all — even after multiple attempts to get assistance. For a company in this industry, the lack of a structured support team is unacceptable. When iss... read more
This is a great camera if you want 180 degree field of view. It is very clear night and day, and rather easy to install. The down side is the camera uses two lens that need to sync across the field of view. If the sync is off, you get a shift in image at the center of the field of view. According to Lorex Tech Support and their support documents there is a feature in the Lorex App called Splice Distance Setting, that allows you to adjust the image from one of the lenses to bring the center in sync if they are off sync. Howev... read more
This company does not honor their warranty, and their devices fail often. Buy from elsewhere.
Our experience has been great with these cameras. Tech support is great and fast. Easy to install and very sturdy. Not flimsy like other ones we’ve had. I see some people had bad experiences with it but not us. We even bought a doorbell for my mother-in-law. I like that we don’t have to pay for a subscription like the others.
Frequently asked questions about Lorex Technology
How is Lorex Technology rated?
Lorex Technology has a 1.5 star rating with 26 reviews.
When is Lorex Technology open?
Lorex Technology is closed now. It will open tomorrow at 9:00 a.m.
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