Lone Star Heating & Cooling

Nichole M 

on BBB

2 years ago

Lone Star came out to repair my ac unit through my warranty company due to the unit leaking water. The technician said he flushed my drain line and then discovered mold on my evaoporate coil. He suggested since my unit is old I should replace it. He gave me a lot of quotes but when I financially didn't qualify, he left it as that. He reported back to my warranty company that I had mold and they place my service request on hold requesting that I get a remediation company and pay out of pocket for that. Before they would resum... read more

Nichole M 

on BBB

2 years ago

Lone Star came out to repair my ac unit through my warranty company due to the unit leaking water. The technician said he flushed my drain line and then discovered mold on my evaoporate coil. He suggested since my unit is old I should replace it. He gave me a lot of quotes but when I financially didn't qualify, he left it as that. He reported back to my warranty company that I had mold and they place my service request on hold requesting that I get a remediation company and pay out of pocket for that. Before they would resum... read more

Vickie L 

on BBB

4 years ago

I called Lone Star Heating and Air Conditioning when the blower motor began failing and making horrible noise. I called his office on the morning of a very hot and busy day for Mr. Mabry. The young lady who answered my call was super nice and understanding, and got right back with me to tell that Mr. Mabry would do his best to get out that day, but if not, he would be there the next morning. Tim did come that same day, late in the afternoon. He called before he cam He was fast, professional, knowledgeable and super friendly!... read more