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Lone Star Cadillac
- Car Dealers
- Garland, TX
About this business
Massey Cadillac Company is an automobile dealership that sells and services new and pre-owned vehicles to customers in the Dallas-Fort Worth area in Texas. It offers a range of trucks, cars and sport utility vehicles. The dealership s new inventory includes various models from Cadillac, such as the CTS, DTS, Escalade, SRX, STS and XLR. Massey Cadillac Company s pre-owned inventory features models from Buick, Chevrolet, Chrysler, Ford, GMC, Hyundai, Lincoln and Toyota. The dealership maintains a service department that provid... read more
Location details
11675 Lyndon B Johnson Fwy, Garland, TX, 75041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
We recently bought a 2023 Escalade Sport. We were lied to about rear entertainment being the same as originals , got some cheap knock off ones. The management team did not want to refund the money even though they were at fault, said that they already had paid for the aftermarket screens and did not make it right for us. We were always assured it would be the originals screens therefore we did not ask no further questions. If aftermarket was never mentioned that wouldve of been a deal breaker for us. I will not be recommendi... read more
I purchased a 2019 XT5 May 2,2022. My salesman Mr. ATA Barakat, Such a wonderful man...nice, kind and very professional. He took care of my needs and provided me a great cadillac experience. I highly recommend you seek him if you need assistance at Lone Star Cadillac. You will see all the stars on his top shelf in his office he earned. Well deserved and well earned. It was something about his presence that assured me I was with the right salesman. Thank you Mr. Barakat.
If you want horrible service after you purchase a Cadillac, come here. My first oil change and seat rattle appt. took over a week and no calls from service advisor. I sceduled my 2nd oil change and was told no loaners any longer and I would have to wait. WOW! I never had these issues when owned by Massey. Would not recommend to anyone. This dealership needs to read Carl Sewell's book. Huge fail and thumbs down.
Ata Barakat was my salesman on 1-14-2021 & Sonny was the finance guy that told lies about the warranty. Ata promised me that the tires on the 2017 XTS I purchased, would be in great condition instead they were bald. Garland Cadillac allows nice luxury vehicles to leave their dealership with bald tires. The service manager & the black guy that’s the sales floor manager supports it. Sonny the finance guy lied about the Certification warranty trying to make me believe it was for 6 years, my credit union guy discovered it was o... read more
Incompetent, untruthful and deceitful. Vehicle registration and plates is a simple task. I could add more detail, but Garland Cadillac isn't worth anymore of my time. And, the vehicle will be serviced elsewhere. Thankful to be done with Garland Cadillac!
Frequently asked questions about Lone Star Cadillac
How is Lone Star Cadillac rated?
Lone Star Cadillac has a 4.5 star rating with 3,032 reviews.
When is Lone Star Cadillac open?
Lone Star Cadillac is closed now. It will open tomorrow at 9:00 a.m.
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