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1888 W Fairbanks Ave, Winter Park, FL, 32789, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Christian Coates.... I am so sorry for your experience today. We have had very serious talks with all the employees about customer service. We have installed morning talks with everyone so that they understand the importance of YOU, the CUSTOMER. Looks like we may have found our rotten apple. I am truly sorry from the bottom of my heart that an employee of mine spoke to you this way. VERY DISAPPOINTING. Needless to say, this employee is no longer working here. I would love to make it up to you, please ask for me (Mike Lombar... read more
This is Marino rosati nephew a big fan of Lombardi been coming there for a while. Love the new store. Picked up a bushel of oysters today and at least 40% were bad I was disappointed with friends over and bragging about the place. Wish I can return them but I'm not in that area that often only when passing threw the area. How do I go on getting another bushel?
Please give your employees some lessons on customer service. I would give your food 5 stars but your service is so bad, I dread coming into your store. If there was another seafood market in town that could match the quality you have, I would never set foot in your store again.
Business response:
Christian Coates.... I am so sorry for your experience today. We have had very serious talks with all the employees about customer service. We have installed morning talks with everyone so that they understand the importance of YOU, the CUSTOMER. Looks like we may have found our rotten apple. I am truly sorry from the bottom of my heart that an employee of mine spoke to you this way. VERY DISAPPOINTING. Needless to say, this employee is no longer working here. I would love to make it up to you, please ask for me (Mike Lombar... read more
Business response:
Thank you for the review!
Great food and best prices been shopping and eatting since old location we come weekends friendly staff
Lombardi's Seafood has a 4.4 star rating with 986 reviews.
Lombardi's Seafood is open now. It will close at 6:00 p.m.
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