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Logan's Roadhouse

4.0

About this business

Logan's Roadhouse kind of feels like home. That is, if all your friends are over. And you're kicking back with wood fire grilled steaks, cold drinks, made-from-scratch recipes & some of the freshest ingredients around. 

Location details

3112 Browns Mill Rd, Johnson City, TN, 37604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,234 reviews
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Jeff W.'s profile image
Jeff W. 
a year ago

Watched 2 hostess walk around not even acknowlege we standing at door. With MAYBE 15 customers, counting bar. After waiting without acknowledgment, decided to sit at bar. Bartender busy socializing with another couple. Upon order being placed for drink, bartender went back to socializing prior to filling order. Fill drink order, never ask about appetizer, then proceded to take care of another table, that sat after we sat ourselves. Finally after approx 10 min came to take order. Placed order, and informed bartender wished fo... read more

John's profile image
2 years ago

Long walk for handicapped Nothing spectacular about this restaurant. I guess the servers are trained to turn around tables quickly. Our server asked not only for our drink order when we sat down, but also our meal order. We were only seated for 30 seconds. I had to advise this server that I was not here for fast food, but a meal. She responded adequately. However, I must caution handicapped diners that parking is not in front of the building. This restaurant has handicapped parking around the side of the restaurant. This par... read more

Carl Widner's profile image
Carl Widner 
4 years ago

If one bad potato isn’t enough we will fix you another.. if your cooks can’t see a rotten potato when they cut it open they don’t need to be your cooks. I sent the first one back because it was rotten and got the second that was fare much worse then the first. No wonder your business is struggling to survive. 

Business response:

Carl, we’re so sorry to hear about your experience. Please reach out to us by sending an email to GuestExperience@SPBHospitality.com and we’ll reach out to you to address this immediately. 

Jessy Smith's profile image
Jessy Smith 
4 years ago

service was awful. food was great. had to wait on silverware in order to eat though. Took almost 35 mins for our drink order to come to us after it was ordered...and all i got was a canned beer. never was check on and only seen the server 3 or 4 times. it truly was a disappointing experience. first impressions are the most important one..this was my first and last time coming to this establishment...not a great impression. 

Business response:

Jessy, we're very sorry to hear about the long wait time you experienced. Please know that we take your feedback seriously and we will be checking in with the Johnson City store. If you'd like us to follow up with you, please reach out here: https://logansroadhouse.com/contact-us/. Sorry again for the inconvenience. 

Nicole Holm's profile image
Nicole Holm 
4 years ago

Tonight I ordered a steak. Apparently the cook was not on his game. The lady at the table next to me, her steak was rare. She sent her steak back to be re cooked. My steak came out and it was still bleeding, before I even cut into it. The server placed our meals in front of us, she left the table, before asking if there was anything else we needed. It took another 15 minutes before I could get a waitresses. Our waitress took my steak back to the kitchen. In about 10minutes our waitress returned with my re cooked steak. I cut... read more

Business response:

Nicole, we sincerely apologize that we let you down in preparing your steak. Please connect with us directly at https://logansroadhouse.com/contact-us/ so we can share this with the Johnson City team and make things right. 

Leigh-Ann Albert-Orren's profile image
Leigh-Ann Albert-Orren 
recommend  Recommended
4 years ago

Hope was our server tonight and she was absolutely phenomenal!! We will definitely request her every time!! 

Business response:

Leigh-Ann, we’re glad to hear Hope could help you feel right at home! We’ll pass along the kudos. See you again soon 👋 

Rey DE Oro's profile image
Rey DE Oro 
recommend  Recommended
4 years ago

un buen lugar para pasear 

Business response:

Rey, we're happy to hear that! Hope to see you again soon. That's a cool ride 😎 

Brenda Crowder Norris's profile image
Brenda Crowder Norris 
4 years ago

not today took an hour to get our food and they was not busy. 

Jason Francis's profile image
Jason Francis 
4 years ago

refused service for no mask. I can't wear one. will not be back 

Frequently asked questions about Logan's Roadhouse

How is Logan's Roadhouse rated?

Logan's Roadhouse has a 4 star rating with 2,234 reviews. 

When is Logan's Roadhouse open?

Logan's Roadhouse is closed now. It will open on Monday at 9:00 a.m. 

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