This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lofts at the Reserve
- Hotels
- Nashville, TN
About this business
Location details
301 Rosa L Parks Ave, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had a hotel booked. When I show up they tell me I needed to be 21. Even though I had put my age in while I booked online and received confirmation and everything. They canceled last minute when I arrived.
Regarding my stay, I have several serious concerns about the cleanliness and service: My bed had visible, oxidized urine stains. When I requested fresh sheets, I was given fitted sheets that were too small for the bed. I arrived at noon but had to wait until 5:30 PM for a fully made bed, as check-in was strictly at 3:00 PM. The cleanliness of the room was unacceptable. Underneath the appliances was filthy. The microwave reeked of burnt popcorn, and each time I heated tea, the smell persisted. The baseboards were covered in d... read more
I booked a room and they didn’t have it available so when I arrived I was totally stuck and didn’t have a place to stay. I had to scramble and overpay to stay at a Holiday Inn. Also, waiting for them to not find me a room caused me to miss my deadline to return my rental car and I had to pay for another day. The people on the phone were of no help and they charged my card and the refund takes 7-10 days to get back - I used a debit card and obviously need the money while on vacation. Get your s&#t together!
Frequently asked questions about Lofts at the Reserve
How is Lofts at the Reserve rated?
Lofts at the Reserve has a 4.2 star rating with 120 reviews.
When is Lofts at the Reserve open?
Lofts at the Reserve is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com