This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
1705 Westwood Dr, Sterling, IL, 61081, United States
Get directionsTerrible service. I called looking for a plumber because I didn't know if I was having a leak from my water heater or bathtub.. They sent someone out & charged me $100 for "labor" is what my receipt said. The guy was there less than 15 minutes and didn't even do anything except say it was my shower manifold that needed replaced and gave me a quote. I called them back 3 x to try and get something scheduled to get it fixed because I had NO WATER and every time was told I would get a call back and never received one. I called L... read more
BAD BAD BAD, long story about Loescher Heating and Cooling! I purchased an a/c unit about 5 years ago from them and their employee that came in and installed my unit charged me $3000 and told me thank you and goodbye. Then i had to keep calling them back and then got told that oh they didnt tell you that your unit in the attic is bad as well and you will have to purchase that which will be $3000 again. So I ended up purchasing it. Then had problem after problem with getting their employees over to fix it correctly. Finally t... read more
They misdiagnosed my problem, I was charged for parts i didn’t need, charged to restock the parts i didn’t need, charged service calls to re-diagnose and they never fixed my humidifier. Terrible customer service. Look elsewhere for real help.
I had a disappointing experience with Loescher Heating & Air Conditioning after purchasing a tankless water heater from them. From the start, the installation was poorly handled—the technician left for half the day, yet I was still billed for a full day's labor. Worse, the exhaust was installed incorrectly, which led to the unit failing far sooner than it should have. Initially, they tried to sell me a completely new unit, but after some back and forth, they acknowledged that the existing unit was still under warranty. Even ... read more
Loescher Heating & Air Conditioning has a 4.4 star rating with 142 reviews.
Loescher Heating & Air Conditioning is open now. It is open 24/7.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com