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Loeper Vision Team
- Optometrists
- Medina, OH
About this business
Location details
801 E Washington St, Ste 120, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 1:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came here as a teenager with my mom, and they were always awesome to me. I recently turned 20 and came by myself to get some new glasses after a few years, and it was no way like I remember. They were polite on the surface, but when I had questions they would be really condescending about it. Not only did I feel dumb, but I felt taken advantage of. When I sat down to decide on my glasses, the woman was getting very technical and confusing with me, urging me to spend more money on "clearer" lenses. I was super happy with th... read more
Business response:
Thank you for your feedback Emily. We continually strive to meet our patient's expectations and I fear we have not done that here. I have spoken to my staff about your situation. We will gladly replace your frame for you at no charge. We have one is stock so you can call us at your convenience to set up a time to have it replaced. I am sure you were looking forward to your brand new eyewear and I can understand the disappointment of having a scratch on your frame. As far as the bill you received, there seems to be a question... read more
I came here as a teenager with my mom, and they were always awesome to me. I recently turned 20 and came by myself to get some new glasses after a few years, and it was no way like I remember. They were polite on the surface, but when I had questions they would be really condescending about it. Not only did I feel dumb, but I felt taken advantage of. When I sat down to decide on my glasses, the woman was getting very technical and confusing with me, urging me to spend more money on "clearer" lenses. I was super happy with th... read more
Business response:
Thank you for your feedback Emily. We continually strive to meet our patient's expectations and I fear we have not done that here. I have spoken to my staff about your situation. We will gladly replace your frame for you at no charge. We have one is stock so you can call us at your convenience to set up a time to have it replaced. I am sure you were looking forward to your brand new eyewear and I can understand the disappointment of having a scratch on your frame. As far as the bill you received, there seems to be a question... read more
Pleasant visit for a new eye doctor! They are very professional, friendly and thorough. I would recommend them to anyone needing an eye doctor. I have never had someone help me so much in selecting my glasses and how they looked on me and what will work best for the progressive lens. That was very nice and I felt more confident in my decision. They came in 4 days and I have been enjoying them for 5 days no problems! Thank you Loeper Vision Team!!
Frequently asked questions about Loeper Vision Team
How is Loeper Vision Team rated?
Loeper Vision Team has a 4.7 star rating with 123 reviews.
When is Loeper Vision Team open?
Loeper Vision Team is open now. It will close at 5:00 p.m.
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