Lock Up's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Lock Up

4.5

About this business

Location details

3366 N Kedzie Ave, Chicago, IL, 60618, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5165 reviews
Select a rating
Begona Cowan's profile image
Begona Cowan 
a week ago

Wow! What a really nice place. I did have a little problem getting through on the phone, there are automated system is weird I took care of updating my credit card in person. The gentleman behind the desk was so incredibly nice and sweet and efficient. I had biked here, and was sitting on my bike, when he ran out with a cold glass of water. That is what I call real service!! Thanks for the service and the cold water on a Hot 97 degree day. I love that is accessible many hours. 

unajeva's profile image
unajeva 
3 weeks ago

My aunt passed last month and the assistant manager, Shirley Franke was rude, uncompassionate and offensive to my family as we came to claim her belongings. She yelled and made very inappropriate comments by dismissively stating that she lost her parents too and that does not give us any rights to bypass any of their policies. This came up because we could not locate the key to her unit and were not told that there would be a $75 fee to cut the lock. She told me and my grieving cousin that we need to shut up our we can leave... read more

Renee Alcala's profile image
Renee Alcala 
4 weeks ago

Angela and Jasmine had outstanding customer service. I truly going through a rough patch in life,went in sad left all smiles!! Thx again ladies!! 

Somebody's Cousin's profile image
Somebody's Cousin 
a month ago

Great clean organized facility. Sal and Maria are super helpful and friendly. Always ready to answer any questions I have about the lock up 

Brett's profile image
Brett 
4 months ago

Someone tried to break into our unit and the management said that they'd move us to another unit and they haven't. When we alerted them about it, they said that "we didn't look like millionaires." On top of it, the vehicle we're in broke down here and they tell us to move it ASAP. 

Frequently asked questions about Lock Up

How is Lock Up rated?

Lock Up has a 4.5 star rating with 165 reviews. 

When is Lock Up open?

Lock Up is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com